Paula Ballard
Deerfield Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I currently hold the position of CFO at Ballard Custom Elevators where I work with my husband installing residential, commercial elevators in high-end homes and condominiums. I am responsible for all the administrative and office duties of this business, as well as handling all the clients needs. Prior to starting our business, my background has been in the restaurant industry with experience in management, serving, and bartending.
Seasoned in customer service bringing demonstrated efficiency and performance skills gained during experience in any type of setting. Dependable, hardworking and level-headed in addressing diverse problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bartending position.
Overview
27
27
years of professional experience
Work History
CFO
Ballard Custom Elevators Inc.
09.2008 - Current
- Oversaw budgets, payroll, and accounts payable and receivable.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
- Analyzed operational issues and implemented corrective action to maximize profits.
- Implemented cost reduction initiatives and process improvements to optimize efficiency and productivity.
- Initiated back-and-forth communication to negotiate and approve contracts and agreements.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Maintained P&L and shouldered corporate fiscal responsibility.
Service Department Coordinator
Forever Propane
10.2019 - 03.2022
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities with 4 teams of installers.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Billing and customer service handling a multitude of clients a day.
Bartender
Firewater
03.2003 - 09.2005
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
The Tipperary Pub
06.1999 - 03.2003
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Store Trainer Servers
Flannigans
04.1997 - 03.1999
- Assisted with writing job postings and job descriptions for boards.
- Collaborated with managers to identify and address employee relations issues.
- Trained all new hire servers and tested their protocol ability.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Highest sales server
Education
Some College (No Degree) - Court Reporting
High School Diploma -
Skills
- Workforce Management
- Billing
- Invoicing
- Customer Service
- Problem Solving
- Employee Services
- Payroll Duties
- Self-Motivated
- Excellent Communication
- Dependable and Responsible
Karate, Costumes, Cooking, Creativity
I trained fro 7years in Goju Karate and have a brown belt. Stopped going when Dojo closed in 2020 due to COVID. I love being creative and making costumes for Halloween or any other function. I love to find discarded items and turn them into something else useful and beautiful. It brings me great joy to make something out of nothing. I am very involved with my local church- The Church At Deerfield Beach and attend regularly on Wednesday evenings and Sunday mornings. It is important to me to make my church the center of my life.
Timeline
Service Department Coordinator - Forever Propane
10.2019 - 03.2022
CFO - Ballard Custom Elevators Inc.
09.2008 - Current
Bartender - Firewater
03.2003 - 09.2005
Bartender - The Tipperary Pub
06.1999 - 03.2003
Store Trainer Servers - Flannigans
04.1997 - 03.1999
Arlington Court Reporting College - Some College (No Degree), Court Reporting
Port Neches Groves High School - High School Diploma,
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