Paula Chavez
Sentinel,OK
Summary
Dynamic professional with a proven track record at Washita County Courthouse, excelling in records management and communication. Recognized for enhancing operational efficiency and maintaining confidentiality. Strong organizational skills complemented by a commitment to relationship building, ensuring seamless court operations and exceptional service delivery.
Overview
7
7
years of professional experience
Work History
Duty Court Clerk
Washita County Courthouse
Cordell, OK
09.2024 - Current
- Processed court documents and maintained accurate records to support legal proceedings.
- Assisted in scheduling hearings and managing case calendars efficiently.
- Communicated with attorneys and the public regarding court procedures and requirements.
- Operated court filing systems to ensure timely access to case information.
- Prepared dockets and ensured proper documentation for each court session.
- Implemented organizational improvements for enhanced record-keeping efficiency.
- Provided assistance to attorneys and court personnel in courtroom
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Prepared court orders and judgments for signature.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Promoted transparency within the judicial system by accurately entering case details into electronic databases.
- Performed routine data entry or document management.
Dispatch Manager
UPS
Clinton, Ok
09.2018 - 09.2024
- Assisted in coordinating daily dispatch operations to ensure timely deliveries.
- Learned and utilized dispatch software for route optimization and scheduling.
- Supported team in maintaining accurate records of shipments and deliveries.
- Adapted quickly to changing priorities and managed multiple tasks efficiently.
- Collaborated with drivers to confirm delivery schedules and address concerns.
- Monitored vehicle locations using GPS technology for real-time tracking.
- Communicated effectively with customers regarding delivery status updates.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Evaluated current operational processes to help develop, implement and improve practices.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
Education
High School Diploma -
Blanchard High School
Sentinel, OK05.2015
Skills
- Strong organization
- Data entry
- Office management
- Filing systems
- Records management
- Confidentiality
- Document review
- Reliability
- Excellent communication
- Verbal communication
- Relationship building
Timeline
Duty Court Clerk
Washita County Courthouse
09.2024 - Current
Dispatch Manager
UPS
09.2018 - 09.2024
High School Diploma -
Blanchard High School