Paula Cobo Zapata

Dental Assistant Experience:

• Assisted dentists during various procedures, ensuring patient comfort and maintaining a sterile environment.
• Took digital X-rays of teeth using radiographic equipment.
• Prepared and sterilized dental instruments and equipment.
• Assisted with periodontal charting and updated patient clinical records accurately.
• Managed patient records and scheduled appointments using dental software.
• Educated patients on oral hygiene and post-procedure care.
• Documented patient records with procedures performed and added notes taken to charts.

Front Desk Experience:

• Handled patient check-ins and check-outs efficiently.
• Processed dental insurance claims and pre-authorization forms accurately after patients visit.
• Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
• Communicated effectively with insurance companies to resolve any issues.
• Provided excellent customer service and managed patient inquiries.