Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Paula Condell

Lansdowne,PA

Summary

Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 10+ years of history of success in banking.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Branch Operations Manager

Santander
Philadelphia, United States
01.2022 - Current
  • Ensure that operational risks are limited and in compliance with Banking regulations
  • Supervise, mentor, and guide staff to meet performance goals and expectations.
  • Organized daily workflow to maximize efficiency and productivity.

Ramp Agent

UPS
Philadelphia, United States
06.2020 - Current
  • Guide equipment on and off aircraft, wing walking, and marshaling.
  • Loading and unloading cargo.
  • Operate conveyor belts and aircraft tugs daily.

Bank Teller

Santander
Philadelphia, United States
07.2021 - 01.2022
  • Processed customer transactions accurately and balanced cash drawer daily.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Built and maintained client relationships through quality, personalized interactions.

Cash Logistics Processor

Brink's Inc
Philadelphia County, United States
09.2020 - 06.2021
  • Verified deposits and prepared orders for banks, ATMs and commercial customers
  • Managed multiple projects simultaneously while meeting tight deadlines.
  • Packaged orders received online or via telephone for delivery.

Human Resources Manager

super J Cellular Services
Mandeville, Jamaica
09.2013 - 03.2016
  • Manages appraisals and performances.
  • Handling disciplinary actions and grievances
  • Identified, screened, and interviewed potential employees.
  • Organized orientation sessions for new hires.

.

Teller/ Junior Business Development Officer

First Global Bank Limited
Mandeville, Jamaica
03.2008 - 07.2012
  • Help to grow the banks portfolio by driving sales efforts
  • Gain knowledge on how to increase customer base by selling core products such as credit cards, car loans, mortgages, personal loans educational loans and savings and checking accounts
  • I was able to build a wide range of clientele that remain as great network throughout my professional career.

Bank Teller

CIBC FirstCaribbean International Bank
Mandeville, Jamaica
04.2001 - 09.2007
  • Duties included but were not limited to Handling cash, ATM Settlement, foreign exchange, cash orders, and shipments.

Education

Bachelor of Science - Management

The University of The West Indies, Mona
09-2006

MBA - Business Administration and Management, General

Drexel University's LeBow College of Business

Skills

  • Organization Skills
  • Coaching and Mentoring
  • Risk Mitigation
  • Strong interpersonal skills

Certification

Notary Public

Timeline

Branch Operations Manager

Santander
01.2022 - Current

Bank Teller

Santander
07.2021 - 01.2022

Cash Logistics Processor

Brink's Inc
09.2020 - 06.2021

Ramp Agent

UPS
06.2020 - Current

Human Resources Manager

super J Cellular Services
09.2013 - 03.2016

Teller/ Junior Business Development Officer

First Global Bank Limited
03.2008 - 07.2012

Bank Teller

CIBC FirstCaribbean International Bank
04.2001 - 09.2007

Bachelor of Science - Management

The University of The West Indies, Mona

MBA - Business Administration and Management, General

Drexel University's LeBow College of Business
Paula Condell