Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 10+ years of history of success in banking.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Branch Operations Manager
Santander
Philadelphia, United States
01.2022 - Current
Ensure that operational risks are limited and in compliance with Banking regulations
Supervise, mentor, and guide staff to meet performance goals and expectations.
Organized daily workflow to maximize efficiency and productivity.
Ramp Agent
UPS
Philadelphia, United States
06.2020 - Current
Guide equipment on and off aircraft, wing walking, and marshaling.
Loading and unloading cargo.
Operate conveyor belts and aircraft tugs daily.
Bank Teller
Santander
Philadelphia, United States
07.2021 - 01.2022
Processed customer transactions accurately and balanced cash drawer daily.
Cross-sold bank products such as savings accounts and credit cards to existing clients.
Built and maintained client relationships through quality, personalized interactions.
Cash Logistics Processor
Brink's Inc
Philadelphia County, United States
09.2020 - 06.2021
Verified deposits and prepared orders for banks, ATMs and commercial customers
Managed multiple projects simultaneously while meeting tight deadlines.
Packaged orders received online or via telephone for delivery.
Human Resources Manager
super J Cellular Services
Mandeville, Jamaica
09.2013 - 03.2016
Manages appraisals and performances.
Handling disciplinary actions and grievances
Identified, screened, and interviewed potential employees.
Organized orientation sessions for new hires.
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Teller/ Junior Business Development Officer
First Global Bank Limited
Mandeville, Jamaica
03.2008 - 07.2012
Help to grow the banks portfolio by driving sales efforts
Gain knowledge on how to increase customer base by selling core products such as credit cards, car loans, mortgages, personal loans educational loans and savings and checking accounts
I was able to build a wide range of clientele that remain as great network throughout my professional career.
Bank Teller
CIBC FirstCaribbean International Bank
Mandeville, Jamaica
04.2001 - 09.2007
Duties included but were not limited to Handling cash, ATM Settlement, foreign exchange, cash orders, and shipments.
Education
Bachelor of Science - Management
The University of The West Indies, Mona
09-2006
MBA - Business Administration and Management, General