Paula Deanne Hallmark
Insurance - Underwriter
Boerne,TX
Summary
Dynamic underwriter with extensive experience at MissionSelect Insurance, excelling in risk assessment and agency relationship management. Proven ability to process endorsements efficiently while ensuring compliance with underwriting guidelines. Adept at navigating complex customer interactions, fostering strong partnerships, and enhancing policy documentation accuracy. Committed to delivering exceptional service and driving business success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Underwriter
MissionSelect Insurance
02.2015 - 08.2025
- Develop and maintain strong agency relationships.
- Working knowledge of Company’s underwriting guidelines, assess and evaluate risk of new and existing business.
- Processing endorsement request and review inspection.
- Wrap-up/close and documentation in system.
Personal Line Agent/Customer Services
Yates Insurance
09.2011 - 01.2015
- Quote all Personal Lines of Insurance.
- Handling difficult situations; answering phones; policy & billing questions.
- Processing endorsement
Underwriter
HomeWise Management Co
11.2007 - 05.2010
- Develop and maintain strong agency relationships.
- Working knowledge of Company’s underwriting guidelines.
- Assess and evaluate risk and existing business, processing endorsements request and review inspection.
- Wrap-up/close documentation in system.
Associate Underwriter
Texas Security General Insurance
01.2007 - 11.2007
- Inbound and outbound phone support for agents and insured.
- Process renewals endorsement and work inspections and suspense’s.
Skills
- Risk assessment
- Underwriting guidelines
- Policy documentation
- Endorsement processing
- Agency relationship management
- Customer relationship management
Certification
- Property and Casualty (P & C) License
References
References available upon request.
Timeline
Underwriter
MissionSelect Insurance
02.2015 - 08.2025
Personal Line Agent/Customer Services
Yates Insurance
09.2011 - 01.2015
Underwriter
HomeWise Management Co
11.2007 - 05.2010
Associate Underwriter
Texas Security General Insurance
01.2007 - 11.2007
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