Paula Dufault
Summary
Professional massage therapist with comprehensive background in therapeutic and business practices, equipped to deliver exceptional client care. Proven ability to tailor treatments to individual needs, enhancing client satisfaction and overall well-being. Highly collaborative team player known for adaptability and results-driven approach, excelling in dynamic environments. Proficient in various massage techniques and maintaining serene, client-focused atmosphere.
Overview
23
23
years of professional experience
Work History
Massage Therapist
Avon Massage Therapy Center, Self Employed-Owner
04.2002 - 09.2025
- Assisted clients in selecting appropriate massage techniques based on individual needs.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Learned various massage modalities to enhance service offerings and client satisfaction.
- Supported therapists with client assessments and treatment planning.
Massage Therapist
Victorian Day Spa
04.2003 - 02.2006
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
Massage Therapist
Spa Radiance
09.2005 - 02.2006
- Delivered personalized massage therapy sessions utilizing various techniques to enhance client well-being.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Education
Licensure -
Connecticut Center of Massage Therapy
Newington, CT04-2002
Associates of Business Administration - Business Administration
Herkimer County Community College
Herkimer, NY05-1984
Skills
- Deep tissue massage
- Swedish massage
- Hot stone massage
- Prenatal massage
- Facial massage
- Scalp massage
- Spa treatment knowledge
- Professionalism and ethics
- Aroma therapy
- Relationship building and management
- Business management
- Front desk management
- Client assessment
- Customer service
- Cupping therapy
- Team collaboration
- Email and phone etiquette
- Client records maintenance
Timeline
Massage Therapist
Spa Radiance
09.2005 - 02.2006
Massage Therapist
Victorian Day Spa
04.2003 - 02.2006
Massage Therapist
Avon Massage Therapy Center, Self Employed-Owner
04.2002 - 09.2025
Licensure -
Connecticut Center of Massage Therapy
Associates of Business Administration - Business Administration
Herkimer County Community College