Paula Gartin
Marketing Executive
San Diego,CA
Summary
Enthusiastic Marketing Executive adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.
Resourceful Marketing Executive with outstanding knowledge of product and service. Looking to bring further success to any company by leveraging customer service knowledge and promoting proactive approaches.
Overview
47
47
years of professional experience
Work History
Marketing Executive
Melaleuca.com
Escondido, United States
10.2016 - Current
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Maintained complete database of files, contacts and project materials.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Launched marketing activities for new product lines and market penetration.
Small Business Co-Owner
Southern California Sitters
San Clemente, CA
04.2006 - Current
- Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Provided exceptional customer service to customers, increasing customer loyalty 99%.
- Drafted invoices for completed work.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Promoted positive customer experience through day-to-day supervision and management of Hotels serviced.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Branch Manager
Adecco Employment Services
Carlsbad, CA
10.1996 - 04.2022
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Developed prospects for new business through weekly cold calling.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Gathered and reviewed customer feedback to improve operations.
- Engaged employees in business processes with positive motivational techniques.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Maintained friendly and professional customer interactions.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
Education
No Degree - Food Nutrition And Hospitality
Colorado State University
Fort Collins, COAssociate of Arts - Food Nutrition
Pikes Peak Community College
Colorado Springs, CO05.1999
Skills
- Relationship Building
- Marketing Program Management
- Team Recruiting and Hiring
- Demand Generation
- Marketing Strategy Development
- Performance Evaluations
- Training and Onboarding
- Reputation Management
- Customer Retention Strategies
- Conflict Resolution
Timeline
Marketing Executive
Melaleuca.com
10.2016 - Current
Small Business Co-Owner
Southern California Sitters
04.2006 - Current
Branch Manager
Adecco Employment Services
10.1996 - 04.2022
No Degree - Food Nutrition And Hospitality
Colorado State University
Associate of Arts - Food Nutrition
Pikes Peak Community College