Paula Gonzalez
Opa-locka,FL
Summary
Driven professional with a proven track record in business management and relationship building, demonstrated at Zapateria De Bogota. Excelled in fostering client relationships and leading teams to enhance customer satisfaction. Skilled in office administration and motivational leadership, adept at driving results and adapting to new challenges.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
7
7
years of professional experience
Work History
Management Assistant
Three Woks
04.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Manager
Zapateria De Bogota
02.2017 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associates - Business Administration And Management
Universidad Nacional Colombia
Colombia11.2022
High School Diploma -
Atanasio Girardot
Bogota Colombia12.2020
Skills
- Relationship Building
- Office Administration
- Administrative tasks
- Customer Engagement
- Client Relationships
- Business Management
- Motivational Leadership
- Task Delegation
Accomplishments
- Collaborated with team of 10 in the development of reducing the cost of production.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
Timeline
Management Assistant
Three Woks
04.2023 - 06.2024
Manager
Zapateria De Bogota
02.2017 - 01.2021
Associates - Business Administration And Management
Universidad Nacional Colombia
High School Diploma -
Atanasio Girardot
Similar Profiles
Boris DomondBoris Domond
Expeditor at THREE WOKSExpeditor at THREE WOKS
Jayce footeJayce foote
Cashier/Restaurant Waiter at Woks TasteCashier/Restaurant Waiter at Woks Taste
Nuttapat AussavaviraipornNuttapat Aussavaviraiporn
Sushi Chef at Hot Woks Cool SushiSushi Chef at Hot Woks Cool Sushi