Summary
Skills
Work History
Education
Technical Skills
Timeline
OfficeManager

Paula Grant

Senior Digital Project Manager
Island Lake,IL

Summary

Experienced Digital Project Leader with 15 years of managing large-scale digital transformations for global organizations. Skilled in fostering collaboration across teams to meet complex objectives. Proven success in achieving operational efficiency, with a 90%+ on-time delivery rate for digital campaigns and product launches.

Skills

  • Active Listening & Consensus Building
  • Adaptive Delivery Frameworks
  • Cross-functional team leadership
  • Digital Transformation Strategy
  • Navigating Complex Stakeholder Dynamics
  • Project Management Lifecycle (PMLC) Development
  • Resource Allocation & Capacity Planning
  • Risk Mitigation & Scenario Planning
  • SDLC Maturity Advancement
  • SEO optimization
  • Stakeholder Communication

Work History

Sr. Digital Marketing Project Manager - Web, SEO

Verizon Connect
Rolling Meadows
12.2018 - 12.2025
  • Spearheaded the full-lifecycle SDLC for a global digital portfolio, managing all technical and creative requests for 18 high-traffic websites across the US and 17 international markets resulting in a 93% on time delivery rate.
  • Reduced time-to-market by 2 weeks through Agile process improvements and optimized workflows.
  • Led integrated cross-functional teams to execute high-impact Demand Generation and Go-to-Market global strategies, ensuring 100% alignment across Product, Marketing, and Sales.
  • Improved stakeholder satisfaction ratings by 20% by incorporating user feedback into the SDLC.
  • Directed the full-lifecycle SDLC for a high-priority global redesign, migrating 17 international sites and the US flagship platform to a new design within a strict 1-year delivery window.
  • Cultivated high-value alliances by leading the end-to-end launch of 75+ co-branded partner microsites in one year, ensuring brand alignment and technical excellence for all stakeholders.
  • Integrated technical SEO roadmaps into the full SDLC for 18 global web properties, prioritizing high-impact optimizations that resulted in a 15% increase in organic search visibility within one year.

Senior Digital Project Manager - Mobile

Walgreens Boots Alliance
Chicago
03.2015 - 11.2018
  • Implemented efficient 3rd party partner intake process, resulting in 35% decrease in intake processing time within 9 month period.
  • Produced and communicated monthly Digital Portfolio status reports to leadership and stakeholders.
  • Facilitated collaboration among cross-functional teams to improve sprint process through adoption of agile-hybrid framework.
  • Led comprehensive sprint SDLC, involving strategic resource allocation and guidance of design, development, and QA phases to guarantee seamless product delivery while directing 2-4 independent projects adhering to a $3MM budget.

Senior IT Project Manger - UX/CX & Marketing

Walgreens Boots Alliance
Deerfield
03.2012 - 03.2015
  • Directed 5-7 cross-functional mobile projects concurrently, with budgets exceeding $2MM.
  • Developed intake process, resulting in 15% decrease in monthly churn for new projects.
  • Established hybrid sprint process resulting in 50% reduction of backlog within 1 year
  • Conducted regular project scope evaluations, identifying and mitigating risks that resulted in 93% on-time delivery rate.

Senior IT Project Manager - Front End & Marketing

Walgreens Boots Alliance
Deerfield
01.2008 - 03.2012
  • Acted as pivotal resource for coordinating over 300 front end development projects, ranging from minor to major initiatives, securing on-time delivery success rate of 85%.
  • Built critical cross-functional team (development, CX/UX, QA) processes, enabling a 15% decrease in requirement churn.
  • Developed agile hybrid roadmap release schedule, facilitating 35% reduction in backlog
  • Conducted quarterly Section 508 conformance audits, ensuring compliance failure rating remains below 2% on all critical paths.

Senior Deal Coordinator

Walgreens Boots Alliance
Deerfield
01.2005 - 12.2007
  • Spearhead collaboration with development, marketing, and purchasing teams to design innovative UI for Deal system.
  • Designed instructional, comprehensive training guides for the Deal system and facilitated training sessions for Buyers and Purchasing Coordinators every quarter.
  • Managed all vendor financial agreements within Purchasing Department (US & Puerto Rico) to guarantee compliance with legal pricing and inventory standards.

Purchasing Coordinator - Snacks

Walgreens Boots Alliance
Deerfield
06.2004 - 12.2004
  • Collaborated with Marketing team to ensure proper and efficient implementation of all vendor contracts.
  • Directed marketing agenda focused on product markdown strategies.

Education

Bachelor of Arts - Psychology

Carthage College
Wisconsin

Technical Skills

  • Asana
  • Content Stack
  • Dato CMS
  • Workfront
  • Jira

Timeline

Sr. Digital Marketing Project Manager - Web, SEO

Verizon Connect
12.2018 - 12.2025

Senior Digital Project Manager - Mobile

Walgreens Boots Alliance
03.2015 - 11.2018

Senior IT Project Manger - UX/CX & Marketing

Walgreens Boots Alliance
03.2012 - 03.2015

Senior IT Project Manager - Front End & Marketing

Walgreens Boots Alliance
01.2008 - 03.2012

Senior Deal Coordinator

Walgreens Boots Alliance
01.2005 - 12.2007

Purchasing Coordinator - Snacks

Walgreens Boots Alliance
06.2004 - 12.2004

Bachelor of Arts - Psychology

Carthage College
Paula GrantSenior Digital Project Manager