Paula Green
Manhattan,NY
Summary
Dynamic Program Manager with a proven track record at Mount Sinai West Hospital, excelling in ACGME compliance and residency program administration. Achieved a 20% reduction in administrative errors through innovative workflow improvements. Adept at fostering team collaboration and enhancing resident engagement, ensuring operational excellence and satisfaction.
Overview
27
27
years of professional experience
Work History
Program Manager
Mount Sinai West Hospital
Manhattan, USA
01.2018 - Current
- Partner with Program Director to develop and implement curriculum and accreditation strategies, ensuring ACGME compliance.
- Direct daily operations of the Diagnostic Radiology Residency Program, supporting 30+ residents and fellows.
- Coordinated major program events including orientation and graduation, fostering resident engagement and satisfaction.
- Standardized office procedures and implemented workflow improvements, reducing administrative errors by 20%.
- Managed payroll, reimbursements, and financial discrepancies, ensuring accurate financial reporting and timely processing.
- Served as primary liaison between residents and hospital administration to resolve issues and streamline communication processes.
- Manage faculty lecture schedules in QGenda with a focus on accuracy.
Administrative Assistant
Mount Sinai Beth Israel
Manhattan, USA
01.2003 - 01.2018
- Provided high-level administrative support to the Associate Chairman and departmental leadership.
- Coordinated travel and meeting logistics, optimizing venue arrangements for departmental events.
- Designed and implemented office workflow processes, improving staff efficiency by 95%.
- Prepared purchase requisitions and managed payment requests, facilitating timely resource allocation.
- Monitored patient accounts with complete accuracy while maintaining confidentiality.
Program Assistant
Mount Sinai Beth Israel
Manhattan, USA
01.1999 - 01.2003
- Managed scheduling of meetings and coordinated travel requests for staff and management, streamlining logistics.
- Coordinated administrative and operational tasks for Case Management Program to ensure efficient program support.
- Generated monthly statistical reports and organized documentation for audits and compliance reviews, enhancing accuracy and accountability.
- Processed petty cash vouchers and purchase requisitions, ensuring compliance with financial policies.
Education
High School Diploma -
Washington Irving HS
New York, NYSkills
- Residency program administration
- Curriculum coordination
- GME operations
- Financial management
- Data tracking and reporting
- Workflow design
- Scheduling proficiency
- Effective leadership
- Team collaboration
- Conflict resolution
- Problem solving
- Critical thinking
- Communication skills
- Data tracking and reporting
Affiliations
- National Society of Academic Medical Administrators
- Association of Program Coordinators in Radiology
Timeline
Program Manager
Mount Sinai West Hospital
01.2018 - Current
Administrative Assistant
Mount Sinai Beth Israel
01.2003 - 01.2018
Program Assistant
Mount Sinai Beth Israel
01.1999 - 01.2003
High School Diploma -
Washington Irving HS