I am here to serve the needs of your organization and support team work in whatever capacity required I am an avid master gardener and appreciate helping gardening enthusiasts in whatever ways I can
Paula Hawkins
Austin,TX
Summary
A senior business professional with a wide range of experiences across several industries including: Horticulture, Insurance Sales, Regulatory enforcement, Contract compliance, Financial administration, Held elected office in the Miami Valley, Ohio area. Worked and lived across the US and in Germany.
Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Organizational Development
Blackhawk Enterprise
01.2011 - Current
- Provide HR, Training, and Financial Literacy Services to small and medium businesses.
- An operations consulting firm focused on resolving major supply chain problems, optimizing cost and throughput, and enhancing talent for its clients
- Notable Results
- Provided HR & financial consulting to ensure a medium sized organization met its operational and fiscal targets during a major transition of leadership.
- Conducted RCF (nursing homes, assisted living) billing audits to determine contractual compliance, equitable services and billing accuracy.
Sales and Propagating
Garden of the Ancients
03.2017 - 09.2019
- Planting, weeding, soil amending, harvesting various heirloom and native plants and herbs for use in holistic, ayurvedic remedies.
Health Insurance Sales and Account Mgt.
Austin, TX
08.2013 - 06.2019
- Providing consultative sales and account services to existing and new customers seeking health insurance.
Sales Account Manager
US Money Reserve
Austin, TX
01.2012 - 01.2013
- Sr. Gold Specialist Inbound and Outbound call center
- Provide sales and account services for a full service vendor of precious metals, including gold, silver, platinum, palladium in bullion and numismatic graded and certified coins.
Fiscal Officer & HR Mgr. (elected position)
Jefferson Township
01.2008 - 01.2012
- Provide financial stewardship and HR leadership to operating departments of the township.
- A fully functioning local government in Montgomery County, Ohio
- Notable Results
- Revised and animated the Township's HR polices to resolve issues relating to consistency implementation and compliance.
- Restored financial stability and compliance to the Township's accounts payable function.
Managing Partner
Blackhawk Enterprise
01.2002 - 01.2007
- Owner
- A consulting firm focused on providing HR services, training solutions, compliance assurance, and grant acquisition to private and public organizations.
- Notable Results
- Conducted HR regulatory compliance audits for RCFs and government hospitals under the JWOD mandate.
- Developed and implemented administrative and risk management training for government contractors.
- Researched scope of work and developed implementation for bid proposals in response to published IFB (invitation for bid) and RFP (request for proposal) for local government contractors, writing subsequent proposals securing several bid contracts. Worked with contractors to ensure timely contract fulfillment.
Education
BA -
UTSA
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U. of MD
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Landstuhl, GE
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Texas A&M Extension Services
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UT Austin
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Austin Community College
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Sinclair Community College
Dayton, OhioSkills
- Knowledge of Federal, State and local regulatory mandates and compliance enforcement processes
- Knowledge of the ACA insurance reforms and requirements, at both Federal and State (Ohio and Texas) levels
- Able to administer accounts receivable and accounts payable processes, including payroll
- Proficient user of Uniform Accounting Network, MS Office, including Word and Excel, Outlook
- Avid Health and Fitness Coach…formerly certified trainer
Accomplishments
- Successfully campaigned and elected to the Fiscal Office of Jefferson Township, Montgomery County, Ohio during time of threatened fiscal emergency status, especially regarding accounts payable. Avoided that status through various corrective measures with IRS, BWC, Public Employees Retirement Service, and all outstanding vendors' debts, elevating the office to financially stable with no external monitoring required.
- Conducted financial audits of state licensed residential care facilities to ensure compliance with government regulations, citing violations and securing several thousand dollars in refund, financial credits and re-dresses of health assessments and services within Montgomery Co., Ohio.
- Conducted product research and procurement of energy conservation retrofits to determine the lowest costs for contractors with City of Austin, subsequently developing a model for energy appliance rebate program.
- Conducted contract review and enforcement of HR policy and procedures for JWOD programs contracted with military hospitals, bringing into compliance within budgetary constraints.
Certification
- Licensed Insurance Agent; Life, Health, Annuities in Ohio, Texas
- Licensed Code Enforcement Officer
Interests
Timeline
Sales and Propagating
Garden of the Ancients
03.2017 - 09.2019
Health Insurance Sales and Account Mgt.
08.2013 - 06.2019
Sales Account Manager
US Money Reserve
01.2012 - 01.2013
Director of Organizational Development
Blackhawk Enterprise
01.2011 - Current
Fiscal Officer & HR Mgr. (elected position)
Jefferson Township
01.2008 - 01.2012
Managing Partner
Blackhawk Enterprise
01.2002 - 01.2007
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U. of MD
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Landstuhl, GE
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Texas A&M Extension Services
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UT Austin
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Austin Community College
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Sinclair Community College
BA -
UTSA