PAULA ILOCHI
Senior Learning & Development Consultant
Houston,TX
Summary
Project management professional with comprehensive experience in guiding complex projects to successful completion. Known for results-driven approach and fostering strong team dynamics to adapt to changing project needs. Expertise in risk management and stakeholder communication, coupled with a detail-focused mindset.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Project Management Consultant
Public Consulting Group, Inc.
Remote, Remote
01.2021 - Current
- Monitor email traffic and ensure project plan remains accurate
- Draft and facilitate notification emails to stakeholders, ensuring progress through key project steps
- Document updates in Asana, Teams Tracker, Decision Log, and Requirements Matrix to maintain project alignment
- Serve as notetaker for meetings, elevating revision requests for clarification and global feedback to stakeholders
- Develop 60+ curriculum materials and training documentation tailored to project-specific requirements, enhancing team capabilities and efficiency
Training Lead
Point B
11.2024 - 01.2025
- Designed and developed 7 eLearning courses using Articulate software
- Collaborated with 20+ subject matter experts to identify training needs and objectives
- Created 15 instructional materials and assessments to enhance learner engagement and retention
- Evaluated the effectiveness of training programs and implemented improvements based on feedback
- Maintained up-to-date knowledge of industry trends and best practices in instructional design and eLearning
Senior Technical Writer
Tilak Learning Group
01.2022 - 12.2024
- Edited medical trainings for pharmaceutical clients
- Scripted storyboard content in collaboration with the design team utilizing Articulate Storyline 360 and uploaded to LMS
- Increased user satisfaction with software products by creating clear, concise, and accurate help files and user manuals.
- Enhanced documentation quality by implementing standardized templates and style guides for all technical materials.
- Earned a reputation for consistently delivering high-quality work within tight deadlines, resulting in increased responsibility and leadership opportunities.
Adjunct Professor
Prince George's Community College
01.2014 - Current
- Analyze data and develop detailed web-based, computer-based, and instructor lead courses applying information mapping concepts
- Designs 8+ synchronous and asynchronous interactive-based e-learning courses, practical training, and curriculums for over 1,000 adult learners utilizing Canvas
- Maintain technical documentation on collaborative content learning management systems (LMS)
Implementation Facilitator
Mind Education
01.2023 - 01.2024
- Developed error-free interactive instructor-led training materials and web-based training content using Articulate Storyline 360 and Vyond
- Created user manuals, installation guides, and supplemental training materials for pharmaceutical instructors using MadCap Flare
- Collaborated with design teams to develop storyboard content by applying information mapping concepts via Monday.com
- Maintained technical documentation on collaborative content management systems
Subject Matter Expert
MRCC
03.2020 - 04.2021
- Developed 20+ web-based adult learning course content with learning objectives, eight-module storyboards, and knowledge checks using Bloom’s Taxonomy
- Conducted text mapping/alignment verification, identified gaps, prearranged material, and completed writing assignments in compliance with set standards while ensuring flow, clarity, conciseness, style, and terminology
- Spearheaded the preparation and execution of the evaluation of tools through online formats, including beta and pilot testing steered curriculum development
Strategic Planner
Federal Aviation Administration, FAA
10.2015 - 07.2017
- Collaborated with cross-functional teams to ensure alignment on strategic objectives and drive successful execution of projects.
- Improved effectiveness of marketing campaigns by utilizing data-driven insights to refine targeting and messaging.
- Drove operational efficiency by implementing process improvements, reducing costs, and increasing productivity levels.
- Enhanced organizational performance through the implementation of innovative strategies and continuous improvement initiatives.
Education
Master of Science - Public Health
University of Pittsburgh
Pittsburgh, PA 08.2008 - 05.2011
Bachelor of Arts - English Writing & Sociology
University of Pittsburgh
Pittsburgh, PA 08.2003 - 05.2007
Skills
- Articulate
- Style Guide Creation
- Jira
- SaaS
- Content Creation
- Curriculum Development
- Data Analysis
- Proofreading
- Technical Writing
- Version Control
- G-Suite
- LMS
- MadCap Flare
- Salesforce
Share Point
Websites
Certification
Create eLearning Courses in Articulate Storyline 360, Udemy, 06/22
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 20 stakeholder in the development company-wide system onboarding training.
Timeline
Training Lead
Point B
11.2024 - 01.2025
Implementation Facilitator
Mind Education
01.2023 - 01.2024
Senior Technical Writer
Tilak Learning Group
01.2022 - 12.2024
Project Management Consultant
Public Consulting Group, Inc.
01.2021 - Current
Subject Matter Expert
MRCC
03.2020 - 04.2021
Strategic Planner
Federal Aviation Administration, FAA
10.2015 - 07.2017
Adjunct Professor
Prince George's Community College
01.2014 - Current
Master of Science - Public Health
University of Pittsburgh
08.2008 - 05.2011
Bachelor of Arts - English Writing & Sociology
University of Pittsburgh
08.2003 - 05.2007
Create eLearning Courses in Articulate Storyline 360, Udemy, 06/22
Similar Profiles
ELIZABETH A. JACKSONELIZABETH A. JACKSON
Lead Reporting Coordinator at Public Consulting Group, Inc.Lead Reporting Coordinator at Public Consulting Group, Inc.
Dominick MartinoDominick Martino
Contact Tracer Supervisor at Public Consulting Group, Inc.Contact Tracer Supervisor at Public Consulting Group, Inc.
Elizabeth EdgarElizabeth Edgar
NYS Contact Tracer (COVID-19) at Public Consulting Group, Inc.NYS Contact Tracer (COVID-19) at Public Consulting Group, Inc.