Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Theria Mims

Mcleansville,North Carolina

Summary

Versatile Senior Floating Property Manager effective at being flexible and accommodating to each property unique needs seeking to become responsible for overseeing day-to-day oversight and viability of the existing multifamily portfolio, vacant land, and commercial facilities of Horizon Development Properties, Inc. Quality focused with genuine care for property conditions. Skilled at providing both clients, and resident satisfaction and fulfilling Horizon Development Properties, Inc. goals at managing multiple properties while ensuring optimal client satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Floating Property Manager

INLIVIAN
Charlotte, North Carolina
02.2023 - Current
  • Expertly manage affordable housing compliance: Leverage extensive knowledge of affordable housing regulations to guide staff, and ensure adherence to all compliance matters.
  • Optimizes operational compliance: Regularly assess property operations, provide actionable recommendations, and implement strategies to improve compliance standards, and operational efficiency.
  • Facilitates seamless communication between teams: Develop and maintain communication systems that ensure the smooth flow of transactions and activities between onsite staff and the Central Office, in alignment with company policies.
  • Fosters cross-department collaboration: Collaborate with various internal teams, including BHMC Real Estate Management, Client Services, Accounting, Real Estate Development, and Talent Operations, to ensure unified property management goals.
  • Recommends clarifications and changes in program policies.
  • Advises owners on potential improvements or investments that could increase the value of their properties.
  • Investigate and resolves property complaints and violations to foster pleasant living environment for all residents.
  • Oversees the re-certification process: Partner with District Managers, Property Managers, and compliance staff to guarantee the timely completion of annual tenant re-certifications.

Property Manager

INLIVIAN
Charlotte, North Carolina
04.2019 - 02.2023
  • Recruits, develops, and manages a successful team and leads team members in achievement of relevant goals.
  • Ensures that property staff provides exceptional customer services at every point of contact, exceeding residents’ expectations; addresses resident concerns and requests in a timely manner to ensure resident satisfaction.
  • Planned daily office staff schedules and assignments while coordinating maintenance schedule and assignments with Maintenance Supervisor.
  • Build working relationships with staff and understand team members’ professional goals. Helps staff achieve goals by providing timely coaching and feedback to property staff. Ensures efficiency of staff through ongoing training, instruction, counseling and leadership.
  • Assists in achieving maximum rent receivable collections for all properties by monitoring tenant account receivables, filing court orders, and attending court as needed.
  • Effectively leverages resources to efficiently achieve desired results. Prepares and implements procedures and systems within Agency guidelines to ensure orderly, efficient workflows.
  • Manages LIHTC certification process and ensures ongoing compliance with all Tax Credit, RAD, and investor requirements for continued occupancy.
  • Ensures compliance with applicable RAD, LIHTC, and private investor guidelines as well as federal, state, and local regulations, laws, ordinances (including fair housing and employment laws), and Agency standards. Coordinates reporting to multiple stakeholders, including other departments, investors, and regulatory agencies.
  • Prepares and sends written requests for income verification.
  • Responds to inquiries concerning policies and practices associated with the application of re-examination processes and income eligibility.
  • Prepares annual budgets, income projections, and strategic business plan in a timely and accurate manner. Submits Budget Change Revisions as needed.
  • Monitors, reviews and analyzes INLIVAN's BI system maintenance status and prepares monthly, quarterly, annual, and other reports as required addressing occupancy, delinquency rates, and other related information in a timely manner.
  • Responsible for achieving maximum occupancy and minimum turnover rate. Ensures quality and quantity of all units.
  • Coordinates the improvement of communication and cooperation between residents and management.
  • Counsels residents who are not complying with policies and procedures with onsite Life Coach.
  • Ensures residents are appropriately notified of lease violations and eviction proceedings. Ensures referral of residents to appropriate social services personnel when necessary.
  • Attends relevant Agency meetings to exchange information and further the development and implementation of processes and activities to enhance overall performance.

Assistant Property Manager

INLIVIAN
Charlotte, North Carolina
05.2018 - 04.2019
  • Reviews and monitors Tenant Account Receivable (TAR) report.
  • Accepts rental payments and processes in accordance with INLIVIAN procedures. Follows up on delinquencies, collecting rent in person, submit grievance hearings, or begin the eviction process.
  • Processes all accounts receivable billing.
  • Met with prospective residents during onsite preliminary interview.
  • Maintains quality control on resident records and files to ensure consistency and compliance with regulations and program requirements.
  • Processes move-Ins.
  • Processes move-outs in accordance with INLIVIAN policies and procedures, including conducting move-inspections, prorating of rent, calculating applicable charges, recommending retention or return of security deposit if applicable, and tracking and closing resident files
  • Coordinates vacancy preparation and maintenance projects and ensuring Uniform Physical Conditions Standards (UPCS) inspections and necessary repairs are completed
  • Generates required reports in an accurate and timely manner, providing support documentation as appropriate.
  • Completes initial re-certification process as needed
  • Attends the monthly Quality Circle meeting if the Property Manager is unavailable.
  • Acts as Property Manager in his/her absence.

Education

Bachelor of Social Work - Social Work

Benedict College
Columbia, SC
05.2009

Skills

  • Risk Management & Safety
  • Time Management & Organizational Skills
  • Vendor & Contractor Relations
  • Property Inspections & Documentation
  • Lease Administration & Contract Negotiation
  • Regulatory Compliance & Knowledge of Housing Laws
  • Tenant Relations & Customer Service
  • Team Leadership & Staff Management

Certification

  • Accredited Residential Manager
  • Project Based Voucher / Rent Calculations
  • Housing Choice Voucher Rent Calculations
  • C3P
  • Certified Tax Credit Specialist

Timeline

Senior Floating Property Manager

INLIVIAN
02.2023 - Current

Property Manager

INLIVIAN
04.2019 - 02.2023

Assistant Property Manager

INLIVIAN
05.2018 - 04.2019

Bachelor of Social Work - Social Work

Benedict College

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Theria Mims