Paula Jenkins
Madison,TN
Summary
Proactive Housekeeper with extensive experience in maintaining sanitary and organized environments in guest rooms and commercial spaces. Proven ability to collaborate effectively with teams, follow safety protocols, and enhance guest satisfaction through diligent cleaning and timely room turnovers. Bringing strong cleaning skills and dedication to creating welcoming atmospheres.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
19
19
years of professional experience
Work History
Housekeeper
Vanderbilt Medical Center
06.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
Cashier
Save A Lot
10.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
General Laborer
Heartside Foods
05.2016 - 03.2020
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Notified supervisors of defective equipment or material.
Kitchen Lead
Legato Gelato
05.2013 - 03.2016
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
- Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
- Performed regular equipment inspections to proactively address maintenance needs before impacting daily operations.
- Developed new menu items, incorporating seasonal ingredients and current food trends.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Checked and tested foods to verify quality and temperature.
Kitchen Lead
Apollo Middle School
02.2006 - 11.2013
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
- Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
- Performed regular equipment inspections to proactively address maintenance needs before impacting daily operations.
- Streamlined meal preparation processes, resulting in reduced wait times for customers.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Checked and tested foods to verify quality and temperature.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
Education
No Degree - Medical Assitant
Remington College
Nashville, TN05-2015
No Degree - Limited Scope X-ray
High Tech Institute
Nashville, TN06-2002
No Degree - Medical Assitant
Nashville Medical College
Nashville, TN05-1999
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Customer service-focused
- Vital signs monitoring
- Medical Terminology
- Data Entry
- Phlebotomy
- CPR
- Medical Procedures
- Insurance Verification
- Appointment Setting
- Patient Relations
- Knowledge of EKG rhythm interpretation
- Medical billing and coding
- Insurance Claims
Timeline
Housekeeper
Vanderbilt Medical Center
06.2022 - Current
Cashier
Save A Lot
10.2020 - 06.2022
General Laborer
Heartside Foods
05.2016 - 03.2020
Kitchen Lead
Legato Gelato
05.2013 - 03.2016
Kitchen Lead
Apollo Middle School
02.2006 - 11.2013
No Degree - Medical Assitant
Remington College
No Degree - Limited Scope X-ray
High Tech Institute
No Degree - Medical Assitant
Nashville Medical College
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