Paula Kaltenbach
Elm Family Restaurant
Union,MO
Education
High School Diploma - All Required
Work History
Cashier/Server
2 Years 7 Months- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Managed inventory levels by restocking merchandise as needed on sales floor.
- Ensured compliance with company policies regarding cash handling and security measures.
- Welcomed customers and helped determine their needs.
Sales Associate
22 Years 4 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accurate cash handling and recordkeeping.
- Maintained visual merchandising standards, optimizing product displays to attract customers.
- Collaborated with team members to achieve sales goals and improve customer service quality.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained new staff on sales techniques and operational procedures for improved performance.
- Conducted inventory checks regularly, ensuring stock levels met demand and reducing shortages.
- Built relationships with customers to encourage repeat business.