Paula Kirkham
Martinez,CA
Summary
Dedicated caregiver with extensive experience at In Home Supportive Services, skilled in client assessment and care plan development. Proven ability to enhance client well-being through effective health monitoring and compassionate support. Strong communicator, adept at fostering collaboration among caregivers and healthcare professionals to ensure optimal care outcomes.
Overview
18
18
years of professional experience
Work History
Caregiver
In Home Supportive Services
01.2012 - 04.2023
- Provided personalized care and support for clients with diverse needs, enhancing daily living activities.
- Assisted in developing and implementing individualized care plans to promote client well-being.
- Monitored health conditions and reported changes to healthcare professionals, ensuring timely interventions.
- Trained new caregivers on best practices and safety protocols, fostering a collaborative work environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Eligibility Specialist/Claims Analyst
John Muir Health Network
02.2005 - 03.2007
- Assessed patient eligibility for various health programs and services.
- Reviewed and processed applications to ensure compliance with regulatory guidelines.
- Collaborated with healthcare providers to resolve eligibility-related inquiries efficiently.
- Maintained up-to-date knowledge of insurance policies and program changes affecting eligibility.
Education
Business And Psychology
Diablo Valley College
Pleasant Hill, CASkills
- Client assessment
- Care plan development
- Health monitoring
- Eligibility assessment
- Customer support
- Client communication
- Needs assessment
- Scheduling
- Customer satisfaction measurement
- Helping people with their daily activities
- Running errands for clients assisting with Doctors appoints
- Light cooking and housekeeping
- Professional telephone demeanor
- Data entry
- Administrative support
- Clerical support
Timeline
Caregiver
In Home Supportive Services
01.2012 - 04.2023
Eligibility Specialist/Claims Analyst
John Muir Health Network
02.2005 - 03.2007
Business And Psychology
Diablo Valley College