Paula Ladrigan

• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
• Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.

• Communicated with people from various cultures and backgrounds on application process.
• Documented all communication with applicants and inputted information into system using [Software].
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Scheduled appointments with applicants to gather information and explain benefits processes.

This company gave me many opportunities. I lived up to every one. I excelled at every one. They took a chance on me for two, created a position for me for one with my input. Then offered me a perfect job. I never let them down.