Paula Landers
Clearwater,FL
Summary
Experienced store manager with a high-energy approach to retail operations. Known for building strong relationships and possessing exceptional organizational skills. Consistently exercises sound judgment to optimize team efficiency. Track record in maximizing productivity while driving sales growth in a customer centric environment.
Overview
28
28
years of professional experience
Work History
Str Manager 2022-2024, Asst, Ops, Merch 2016-2022
Bealls Florida
Saint Petersburg, FL (31 Associates, 3.4 Volume)
09.2016 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Sales Manager
Macy's Inc.
St. Petersburg/ Tampa, FL
10.2011 - 09.2016
Handbags, fashion accessories, fashion watches and women shoes ( 41+ Associates) ( 5,400,000 volume)
Key responsibilities: Hiring, training, developing and motivating associates. Other responsibilities include: Presentations, special events, implementing strategies to drive sales, Driving gross margin, improving sales per hour performance, new hire training classes, and day-to day business needs.
Co Manager
AnnTaylor Loft
Tampa, FL
07.2007 - 08.2011
Ladies apparel ( 17+ associates)(1,200.000 volume)
Key responsibilities: HIring, training, developing and motivating associates. Other responsibilities include: floor sets, inventory, stock,operations, improving ROV, COV, UPT and DPT while attaining COMP, achieving Love Loft Rewards credit goals .
Area Manager
Dillard's Department Store
Saint Petersburg, FL
07.1996 - 07.2007
Worked in 7 Dillard's locations, Various positions & teams. Movement primarily through promotions.
Education
Realtor -
Century 21 Real Estate School
Saint Petersburg Junior College
Clearwater, FLSkills
- Driven, Fast learner & Highly dependable
- Customer Centric
- Budgeting, Business development, Business relationship management
- Extensive knowledge of instruction and associated technology & Strategic planning
- Tested performer under pressure
- Practical, results-oriented approach to problem solving
- Ability to motivate peers and subordinates to achieve goals which are mutually beneficial to them and the organization
- Proven experience in recruiting, training and administration
Accomplishments
- As Acting New Manager of Bealls Gandy store was able to hire 22 associates into potential closing location. I was brought to location to hire, lift morale & impact sales. We succeeded with a 3.2 sales increase Q3
- Pioneered plan for Seminole Bealls to achieve some revenue during covid by partnering with DM to Re-introducing Ship to Store back into location. Our stores Online S2S business helped the store to achieve more favorable results that year
- Collaborated with team of 12 in the development of fast to floor
Timeline
Str Manager 2022-2024, Asst, Ops, Merch 2016-2022
Bealls Florida
09.2016 - 07.2024
Sales Manager
Macy's Inc.
10.2011 - 09.2016
Co Manager
AnnTaylor Loft
07.2007 - 08.2011
Area Manager
Dillard's Department Store
07.1996 - 07.2007
Realtor -
Century 21 Real Estate School
Saint Petersburg Junior College