Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Software
Websites
Timeline
Receptionist
Paula Landers Ferrelli

Paula Landers Ferrelli

Pompano Beach

Summary

Results-driven professional specializing in program management, known for delivering successful outcomes and fostering collaborative environments. Recognized for strategic planning and problem-solving abilities, consistently meeting and exceeding goals. Relied upon to adapt to changing needs and ensure team alignment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Program Manager – Community Health Access, Education & Outreach

Johns Hopkins Hospital & University
01.2020 - Current
  • Lead design, implementation, and evaluation of community health programs to improve healthcare access and equity
  • Build and maintain partnerships with community organizations, healthcare providers, and government agencies
  • Analyze health data to assess program effectiveness and deliver actionable reports to stakeholders
  • Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
  • Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
  • Key Achievements:
  • Increased outreach impact by 200% through targeted community initiatives
  • Boosted productivity from 45% to 95% by addressing key operational challenges


Senior Program Manager

Center for Autism and Related Disorders (CARD)
01.2018 - 01.2020
  • Managed personalized treatment plans and supervised multidisciplinary teams to enhance client outcomes
  • Conducted program evaluations and promoted autism awareness through community initiatives
  • Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
  • Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
  • Key Achievements:
  • Achieved 393% year-over-year market growth through strategic project implementation
  • Secured 3.5K contracted hours with an 85% fulfillment rate through resource optimization


Project Manager

Best Doctors
01.2015 - 01.2018
  • Directed multiple projects, ensuring timely delivery within budget and quality expectations
  • Mentored teams and maintained stakeholder relationships to drive performance and outcomes
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Key Achievements:
  • Reduced case backlog by 30% through expedited access to medical records
  • Expanded market share by establishing partnerships with six healthcare systems


Education

Certificate - Program Management

Cornell University
Ithaca, NY

Skills

  • Scope management
  • Program Development & Implementation
  • Community Outreach & Engagement
  • Process Optimization & Efficiency
  • Strategic Relationship Management
  • Data-Driven Decision-Making
  • Public Health Education Management
  • Conflict Resolution
  • Problem-solving skills
  • Strategic planning
  • Project leadership
  • SalesForce, Microsoft 365, Microsoft Project, Epic

Certification

  • Certified Project Management Professional (PMP)
  • LEAN Six Sigma

Languages

English
Native or Bilingual
Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Work from home optionPaid time off401k matchHealthcare benefits

Software

SalesForce

Microsoft Project

Microsoft 365

Epic

Slack

Zoom

Timeline

Senior Program Manager – Community Health Access, Education & Outreach

Johns Hopkins Hospital & University
01.2020 - Current

Senior Program Manager

Center for Autism and Related Disorders (CARD)
01.2018 - 01.2020

Project Manager

Best Doctors
01.2015 - 01.2018

Certificate - Program Management

Cornell University
Paula Landers Ferrelli