Paula Leon

• Delivered exceptional massage therapy services in a luxury, fast-paced spa environment with a strong focus on guest satisfaction, wellness, and repeat business. Skilled in customizing therapeutic treatments to meet client needs, enhance relaxation, and support physical well-being.

• Performed 5–8 sessions daily, maintaining high energy and quality service in a high-traffic setting
• Specialized in deep tissue, Swedish, hot stone, Hawaiian Lomi-Komi and aromatherapy techniques.
• Built strong rapport with upscale clientele, contributing to a high rate of repeat bookings and positive client feedback
• Maintained impeccable hygiene standards, prepared treatment rooms, and ensured a serene, five-star experience for every guest
• Collaborated with front desk and spa team to optimize scheduling and exceed guest expectations

Promoted spa retail products and wellness services, contributing to monthly sales goals

• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Developed customized massage programs to meet unique requirements.
• Prepared oils and lotions for massages.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Performed aroma therapies and specialized relaxation techniques.
• Performed sanitization tasks to keep massage environment clean and safe.
• Educated clients on benefits of massage and recommended home care techniques.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.

• Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Grew sales with great work ethic and positive attitude.
• Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
• Worked with clients to ascertain medical history, potential issues, and areas needing support.
• Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
• Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
• Provided custom massage treatments to clients, tailored to individual needs and preferences.
• Developed customized massage programs to meet unique requirements.

Provided personalized, in-home massage therapy services to a diverse clientele, focusing on wellness, convenience, and holistic healing. Operated as a sole proprietor, managing all aspects of the business including client relations, scheduling, marketing, and finances.

• Delivered customized therapeutic sessions including deep tissue, Swedish, prenatal, and energy-based work
• Built and maintained a loyal client base through intuitive care, word-of-mouth referrals, and exceptional service
• Managed bookings, invoicing, and client communication while maintaining flexibility and professionalism
• Ensured all equipment was sanitized, travel-ready, and set up to create a spa-like environment in clients’ homes
• Leveraged social media and local marketing strategies to grow business and maintain a steady client flow
• Integrated intuitive and energy work into sessions for a personalized healing experience