Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Linard - Parmentier

Parma,Ohio

Summary

Amazing cross functional skills in many diverse work environments. Strong customer service skills, and the passion to teach and train to” take it to the next level” of employees. Ability to think out of the box, extensive business acumen. Currently ,enrolled to study and obtain certificate in clinical research thru Viares. Learning FDA regulations, GCP, ICH guidelines.

SUMMARY OF QUALIFICATIONS: Efficient in managing multiple projects/locations simultaneously, managing time effectively Excellent problem solving ability, able to analyze and assess complex information, identify opportunities for improvements, resolve critical issues, and control expenses and manage budgets, preform financial audits. Communicate effectively, develop cooperative customer and vendor relationships by providing personal attention, understanding needs of customers, vendors, and the company, and negotiating contracts that would benefit all parties involved . Ability to preform all aspects of cardiopulmonary functions, understanding compliance and regulatory statues and maintain standards. Effectively mentored and new employees/ students new to the respiratory field. Over 30 years in the respiratory field working in delivering wide variety of patients with diverse needs. Excellent attention to detail with organizational and prioritization skills for efficient productivity. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

V.P Business Development

Ilocaleverywhere
PARMA, OH
06.2020 - Current
  • Delivered high-quality administrative support and management, planning and policy assistance to CEO
  • Defined and integrated roles, responsibilities and processes for business team and data management organization.
  • Created vision and provided leadership for targeting larger prospects.
  • Enhanced marketing exposure through successful website content management and direct correspondence with potential clients.
  • Developed comparison tables of products and services by researching product pricing, ratings and performance.
  • Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
  • Investigated and addressed business development challenges to proactively mitigate problems.
  • Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

Registered Respiratory Therapist,

Skybridge Healthcare
Garfield Heights, OH
01.2020 - 06.2020
  • Providing all areas of respiratory education for families and patients.
  • Provided PAP clinics and individual support; provided customer service, inventory control.
  • Educated patients about respiratory conditions, treatment plans and medication use.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Carried out day-day-day duties accurately and efficiently.
  • Delivered compassionate care to improve and enhance patient lives.
  • Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
  • Maintained positive working relationships with referral sources to promote business services.
  • Evaluated patient response to respiratory treatments and revised care plans accordingly
  • Routinely collaborated with department managers to correct problems and improve services

Registered Respiratory Therapist

Preferred Homecare
Lakewood, CO
01.2017 - 04.2019
  • Providing all areas of respiratory education for families and patients.
  • Provided PAP clinics and individual support; provided customer service, inventory control.
  • Preformed fit testing as needed.
  • Delivered compassionate care to improve and enhance patient lives.
  • Supervised daily activities and provided assistance to staff.
  • Maintained positive working relationships with referral sources to promote business services.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Senior Respiratory Therapist Apria

Apria Healthcare
Centennial, CO
10.2015 - 05.2016
  • Fulfilled duties of non-invasive ventilation lead teaching and training families and patients to manage conditions in order to avoid hospital re admissions as much as possible Communicated effectively with customers to identify the root cause of their problems; resolve them to increase satisfaction.
  • As lead anticipated and planned upcoming joint commission survey implementing new strategies to maintain correct paperwork for audits.
  • Completed training for new employees.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Staff Therapist

Summit Respiratory
Lakewood, CO
02.2006 - 04.2007
  • Provided homecare supplies and respiratory services to 650 clients providing initial evaluations, home equipment set up and education, and six month follow up visits; Evaluated patient needs and consulted with physician before beginning therapy; Visited over 20 patients per week to provide evaluations and training to patients, families, and potential clients; Entered daily activities and updated patient grids to provide weekly productivity reports; Maintenance of equipment as needed.
  • Patients were in all age groups.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Verified proper set-up of ventilators for both adult and pediatric patients.
  • Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards.

Corporate Clinical Coordinator

Southern Healthcare Services/SCI
Tampa, FL
02.1999 - 07.2006
  • Managed $1.8 million monthly budget, daily operations, Responsible for performance evaluations of staff; Performed difficult staffing duties, including dealing with understaffing, referring disputes, firing employees, and administering disciplinary procedures; Presented and steered Leadership meetings for staff, CEO, Administrators , and Directors of Nursing; company operated four ventilator long term units, six pulmonary rehab programs in several states.
  • I was able to increase profit margin by 14% in one year by monitoring and reducing waste of supplies; Negotiated lease and purchases with vendors resulting in reduction of inventory and cost savings of 25%; Developed inventory controls for company owned equipment resulting in decreased equipment rental costs by $10 thousand per month; Introduced new incentive and training programs for staff of over 80 employees that improved morale and decreased percentage of employee turnover.
  • My additional duties included A/R, collections, customer billing, payroll, financial reconciliation and reporting, auditing, forecasting.
  • Supervised salaried and hourly employees.
  • Prepared nursing personnel workshops to aid in the care of our long term ventilator patients.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Monitored all company inventory to ensure stock levels and databases were updated

Area Manager

Restore Healthcare Group
Ocean, NJ
01.1996 - 08.1999
  • Supplied respiratory services and equipment to healthcare facilities and homes: Managed one facility and oversaw four other facilities in including daily operations, staffing, inventories, patient care, and customer account billing in New Jersey Territory: Supervised 35 staff members that included salaried and hourly employees; including hiring, training, scheduling, performance evaluations, payroll, benefits, and all other human resource functions; Prepared and presented educational and clinical data to staff, nursing personnel, patients, families, and potential new clients; Created and implemented inventory controls for all accounts including capital equipment and lost revenues from not billing, resulting in monthly savings of 33%; Consistently achieved or exceeded all annual quotas including maintaining productivity above 70%, improving supply billing by 23%, and decreasing loss by 13% improved billing and applying new techniques for patient treatment.
  • Evaluated patient response to respiratory treatments and revised care plans accordingly
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste

Education

No Degree - Clinical Research

Viares
Online

Master - Business Administration, Human Resources

Colorado Technical University
Colorado Springs, CO
2010

Bachelor of Science - Business Administration, Healthcare Administration

Colorado Technical University
Colorado Springs, CO
2008

Associate of Science - Respiratory Therapy

Brookdale Community College
Lincroft, NJ
05.1994

Skills

  • Strong clinical judgment
  • Accreditation coordination
  • Seasoned in medical clinical procedures
  • Relationship building and retention
  • Training and mentoring
  • Adaptability
  • Project planning and development
  • Advanced Problem Solving
  • Project Management
  • Computer proficiency
  • Compassion
  • Organization and Time management
  • Analytical skills
  • Personnel training and development
  • Exceptional interpersonal communication
  • Excellent work ethic

Timeline

V.P Business Development

Ilocaleverywhere
06.2020 - Current

Registered Respiratory Therapist,

Skybridge Healthcare
01.2020 - 06.2020

Registered Respiratory Therapist

Preferred Homecare
01.2017 - 04.2019

Senior Respiratory Therapist Apria

Apria Healthcare
10.2015 - 05.2016

Staff Therapist

Summit Respiratory
02.2006 - 04.2007

Corporate Clinical Coordinator

Southern Healthcare Services/SCI
02.1999 - 07.2006

Area Manager

Restore Healthcare Group
01.1996 - 08.1999

No Degree - Clinical Research

Viares

Master - Business Administration, Human Resources

Colorado Technical University

Bachelor of Science - Business Administration, Healthcare Administration

Colorado Technical University

Associate of Science - Respiratory Therapy

Brookdale Community College