Paula Matlock
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
Work History
Logistic Tech
Advocate Christ Medical Center
Oak Lawn, Illinois
02.2024 - 01.2025
- Completed and maintained time and attendance forms and inventory lists.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained orders for continuous flow of supplies needed to care for patients
Transportation Area Manager
Amazon
Romeoville, IL
01.2020 - 02.2024
- My experience includes leading a team, scheduling, finances, load management, yard management and case management
- Negotiated contracts with carriers for reduced shipping rates based on volume commitments.
- Developed and maintained strong relationships with customers, enhancing satisfaction and retention rates.
- Ensured compliance with all state laws concerning commercial vehicle operation regulations.
- Resolved any customer complaints or disputes quickly by providing satisfactory solutions.
- Consistently met company and department objectives within budget and time constraints.
- Conducted regular inspections of vehicles according to DOT regulations to ensure proper maintenance and safety standards were met.
- Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
- Facilitated cross-departmental collaboration to streamline logistics processes and improve supply chain efficiency.
Logistics Specialist
Amazon
Romeoville, IL
01.2018 - 01.2020
- My experience includes repositioning of trailers, yard management, case management and reports
Process Assistant
Amazon
Joliet, IL
01.2016 - 01.2018
Manager
Wal-Mart
Plainfield, IL
01.2011 - 01.2016
- My experience includes managing team, coordinating schedules, training associates, customer service and finances
Education
General -
Orr H.S.
Chicago, ILSkills
- Retail Management
- Lean Six Sigma
- Kaizen
- Training
- Scheduling
- Finance
- Logistics
- Transportation Management
- Team Leadership
- Load Management
- Yard Management
- Driver Reports
- CDL Compliance
- Relationship building
- Time management
- Computer troubleshooting
- Customer service
- Multitasking and organization
- Equipment maintenance
- Problem-solving
- Data entry
- Critical thinking
- Attention to detail
Timeline
Logistic Tech
Advocate Christ Medical Center
02.2024 - 01.2025
Transportation Area Manager
Amazon
01.2020 - 02.2024
Logistics Specialist
Amazon
01.2018 - 01.2020
Process Assistant
Amazon
01.2016 - 01.2018
Manager
Wal-Mart
01.2011 - 01.2016
General -
Orr H.S.