Paula McDaniel
Rialto,CA
Summary
To share my managerial skills and extensive customer service experience in an warehouse and or an administrative environment.
Overview
37
37
years of professional experience
Work History
Cashier
Stater Brothers Market
05.1988 - 07.1996
- Oversaw all frontend responsibilities as lead representative.
- First point of contact to handle customer inquiries and concerns
- Provided solutions and alternatives to ensure customer satisfaction in an efficient manner
- Built relationships and trust with colleagues to achieve high standards
- Assigned and scheduled courtesy clerks and cashiers to daily assignments
- Assisted cashiers and courtesy clerks performing their duties
- Performed override transactions per company policy
4th Key Manager
Stater Brothers Market
04.1996 - 10.2010
- Managed grocery team by performing managerial duties dealing with all day-to-day operations to ensure company productivity
- Managed associates, merchandises and coordinates displays
- Managed associates according to company procedures, guidelines and policies
- Performed duties associated with inventory management and stocking to ensure store profitability
- Properly secured all monetary assets and secures main office
- Successfully grew company sales volume
Certified Receiver
Stater Brothers Market
10.2010 - Current
- Manages and handles all grocery store warehouse operations
- Receives and examines all incoming shipments for completeness and accuracy
- Inspect invoices for accuracy to forward to the accounting department.
- Ensures that the area is safe, secure at all times.
- Insure all documents are properly processed according to store policies and procedures
- Operate power jack, and pallet jack lifter when necessary.
- Inventory warehouse product quarterly
- Serves as a liaison between the warehouse division and accounts payable department
Education
Certificate - Legal Office Specialist
United Education Institute (UEI)
12.1998
Skills
- Customer service leader with a proven track record of customer service excellence, training expertise, excellent communication skills, and computer competencies who has worked in multiple grocer positions from frontend cashier to manager
- Possesses a keen ability to collaborate on diverse projects simultaneously and adapts quickly to different environments
- Safely and securely operate Electric pallet jack, and pallet lifter jack
- Microsoft office knowledge
Timeline
Certified Receiver
Stater Brothers Market
10.2010 - Current
4th Key Manager
Stater Brothers Market
04.1996 - 10.2010
Cashier
Stater Brothers Market
05.1988 - 07.1996
Certificate - Legal Office Specialist
United Education Institute (UEI)
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