Paula M. Zecco
Westborough,MA
Summary
Knowledgeable Administrative Assistant with solid background as Teller, known for efficient transaction processing and excellent customer service. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling and banking software, with strong attention to detail and communication skills.
Overview
2026
2026
years of professional experience
Work History
Cash Office Clerk
Roche Brothers, LLC
Westborough, MA
10.2023 - Current
- Responsible for transaction processing, cash handling and product knowledge
- Maintain excellent customer contact
- Reception/phone skills to determine customer needs
- Cash Handling/Balancing Experience
Teller
Central One Federal Credit Union
Shrewsbury, MA
2020 - 2022
Teller
Shrewsbury Federal Credit Union
Shrewsbury, MA
01.2014 - 01.2020
Teller/Call Center Representative
Kennebunk Savings Bank
Kennebunk, ME
01.2012 - 01.2014
Administrative Assistant/Project Coordinator
Collin Network Services, Inc./Coghlin Electrical Contractors, Inc.
Worcester, MA
01.2005 - 01.2012
- Maintained customer new phone system documentation
- Maintained cell phone orders, activations, and deployment
- Submitted RFI (Request for Proposal) questionnaire requirements
- Completed pre-qualification documents
- Submitted CORI requests for new employees
Administrator and Co-Owner of landscaping/property management company
Evergreen
Shrewsbury, MA
01.1982 - 01.2012
- Responsible for all administrative and office management functions
- Maintained bookkeeping functions including A/R, A/P, P/R
- Maintained rental properties accounting functions
- Coordinated project renovations with vendors
Education
Bachelor of Arts - Liberal Studies with minor in Business
Assumption University
Worcester, MAAssociate of Arts -
Quinsigamond Community College
Worcester, MASkills
- Bank/Credit Union Teller and Call Center skills
- Experience in Microsoft office suite including Word, Excel, Outlook
- Several years Administrative and Bookkeeping/Accounting experience
- Strong organizational skills and attention to detail
- Effective customer service skills
Timeline
Cash Office Clerk
Roche Brothers, LLC
10.2023 - Current
Teller
Shrewsbury Federal Credit Union
01.2014 - 01.2020
Teller/Call Center Representative
Kennebunk Savings Bank
01.2012 - 01.2014
Administrative Assistant/Project Coordinator
Collin Network Services, Inc./Coghlin Electrical Contractors, Inc.
01.2005 - 01.2012
Administrator and Co-Owner of landscaping/property management company
Evergreen
01.1982 - 01.2012
Teller
Central One Federal Credit Union
2020 - 2022
Bachelor of Arts - Liberal Studies with minor in Business
Assumption University
Associate of Arts -
Quinsigamond Community College