Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paula Perez

Kingston ,NY

Summary

Adept at enhancing child welfare and program efficiency, my tenure at Family Of Woodstock showcases a proven track record in behavioral observation and collaborative teamwork. By implementing strategic improvements and fostering key relationships, I significantly contributed to safer, more effective supervised visitations and program operations, embodying reliability with a keen focus on confidentiality practices.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervised Visitation Coordinator

Family Of Woodstock
12.2021 - Current
  • Contributed to organizational goals by participating in regular team meetings focused on program improvement initiatives.
  • Assisted in the development of training materials for new Supervised Visitation Coordinators, ensuring consistency across the organization.
  • Enhanced overall program efficiency by identifying areas for improvement within current systems or processes and proposing actionable solutions for consideration by management.
  • Increased safety during visits by thoroughly assessing potential risks and implementing appropriate precautionary measures.
  • Collaborated with court personnel to ensure accurate and timely communication of relevant information pertaining to supervised visitation cases.
  • Conducted detailed evaluations of parent-child interactions during visits, informing decision-making processes regarding custody arrangements.
  • Established positive relationships with clients, attorneys, judges, and other professionals to facilitate smooth visitation experiences.
  • Collaborated with therapists, social workers, and other support staff to create comprehensive family plans addressing individual needs.
  • Maintained accurate records of visitation schedules, observations, and recommendations for use in court proceedings as needed.
  • Improved program effectiveness by regularly reviewing and updating policies and procedures in accordance with legal requirements.

Assistant Program Director

Family Of Woodstock
01.2021 - Current
  • Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
  • Created a welcoming environment for participants by designing inclusive spaces that foster collaboration and learning opportunities.
  • Maintained accurate records related to client participation, progress tracking, and outcome reporting for internal use and external stakeholders.
  • Supported the Program Director in overseeing daily operations, ensuring timely completion of tasks and meeting project deadlines.
  • Boosted staff morale and productivity by fostering a supportive work environment and providing clear communication channels.
  • Provided technical support and guidance to project team to achieve project objectives.

Support Staff Member

Family Of Woodstock
11.2018 - 12.2020
  • Provided administrative support for various departments, contributing to the smooth operation of the organization.
  • Communicated with clients on behalf of staff to relay messages and information.
  • Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
  • Attended training sessions to stay updated on procedures and services.
  • Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
  • Maintained high levels of cleanliness and organization within office, creating pleasant working environment.

Sales Associate

Shoe Department
09.2017 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Kingston High School
Kingston, NY
06.2017

Skills

  • Reliability and punctuality
  • Behavioral observation
  • Flexible scheduling
  • Collaborative Teamwork
  • Documentation accuracy
  • Child Welfare Knowledge
  • Multicultural Sensitivity
  • Confidentiality Practices
  • Conflict resolution techniques
  • Court Report Writing
  • Flexibility
  • Boundary Setting

Certification

Mandated reporting

CPR

HIPPA

Languages

Spanish
Native or Bilingual

Timeline

Supervised Visitation Coordinator

Family Of Woodstock
12.2021 - Current

Assistant Program Director

Family Of Woodstock
01.2021 - Current

Support Staff Member

Family Of Woodstock
11.2018 - 12.2020

Sales Associate

Shoe Department
09.2017 - 11.2019

High School Diploma -

Kingston High School

Similar Profiles

CREATE PROFILE
Paula Perez