Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Paula Pongnon

Newport News,VA

Summary

CAREER OBJECTIVE: Dedicated and compassionate Licensed Practical Nurse with extensive experience in patient care. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. History of interfacing seamlessly with doctors, specialized support services, patients and visiting families.

Overview

12
12
years of professional experience

Work History

LPN Admissions Psychiatric Nurse

Pavilion at Williamsburg Place
Williamsburg, VA
07.2022 - Current
  • Provided support to nursing staff in processing admissions paperwork.
  • Reviewed medical histories to assess eligibility for services or treatments offered by the facility.
  • Screened referrals on patients to ensure they were appropriate for the program.
  • Prepared admission packets containing all necessary forms for review by physicians.
  • Registered patients using proper data entry procedures and fully compliant DSM-5 code.
  • Verified patient information and insurance coverage to ensure accuracy.
  • Discusses referrals with provider to receive acceptance, diagnostic code, and orders.
  • Created and maintained records of admission, discharge and transfer of patients.
  • Assisted with the coordination of bed assignments for incoming patients.
  • Monitored daily census reports to ensure accurate tracking of patient status changes.
  • Greeted patients and families upon arrival, answered questions, and provided assistance as needed.
  • Explained hospital policies and procedures to patients.
  • Obtained signatures on consent forms, financial agreements, and other documents required for admission.
  • Answered telephone inquiries from potential patients seeking information about services offered by the facility.
  • Maintained a clean work area including filing cabinets, desks, computer terminals.

LPN Surgical/Office Staff Nurse

Sentara Surgery Specialists
Norfolk, Virginia
12.2020 - 04.2023
  • Reviewed patient chart information before visit, ordered necessary laboratory tests, escorted patient to examination room, obtained vital signs and conducted interview to update records.
  • Responded to routine patient inquiries, assessed patient needs, conferred with physician regarding care plan and assisted physician with sensitive components of examinations.
  • Completed electronic documentation, prior insurance authorizations and scheduling of appointments for patients prescribed for diagnostic and therapeutic services from specialists.
  • Maintained patient confidentiality according to HIPAA regulations.
  • Organized medical supplies and equipment to maintain a safe and efficient work environment.
  • Assisted physicians during office procedures by preparing exam rooms and sterilizing instruments.
  • Reviewed lab results for accuracy prior to delivering them to the physician.
  • Educated patients on proper wound care techniques following surgery or injury.
  • Answered telephones promptly and courteously while scheduling appointments for patients.
  • Provided pre- and post-operative nursing care.
  • Collected biological samples for routine laboratory testing to assist diagnostic processes.

Behavioral Health LPN

Pyramid Healthcare Solutions
Newport News, VA
06.2021 - 07.2022
  • Provided assessment, evaluation and treatment of mental health disorders in a variety of settings.
  • Completed initial assessments for new patients and developed individualized care plans.
  • Conducted group therapy sessions focused on psychoeducation, problem-solving, coping strategies, communication skills and relaxation techniques.
  • Monitored vital signs including blood pressure, pulse and temperature as needed.
  • Collaborated with other healthcare professionals to ensure optimal patient care was provided.
  • Counseled individuals regarding mental health issues such as stress management, depression, anxiety or substance abuse issues.
  • Ensured all medical regulations were followed according to state laws and regulations.
  • Encouraged healthy lifestyle habits through nutrition counseling or exercise regimens.
  • Adhered strictly to HIPAA regulations when handling confidential information pertaining to patients' records.
  • Tracked client movement on and off unit by documenting times and destinations of clients.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
  • Communicated with patients with compassion while keeping medical information private.
  • Administered prescribed medications noting times and amounts on patients' charts.

LPN Skilled Nurse

Coliseum Convalescent and Rehab Center
Hampton, VA
01.2020 - 12.2020
  • Ensured that all medications were administered accurately and on time as prescribed by the physician.
  • Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
  • Maintained accurate medical records of each patient's health condition.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
  • Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
  • Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
  • Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
  • Participated in educational programs to keep up-to-date on new developments in nursing practice.
  • Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.

LPN AL/Memory Unit Nurse

Williamsburg Landing
Williamsburg, VA
09.2018 - 01.2020
  • Oversees the work of Nursing Assistants, ensuring responsibilities are performed satisfactorily
  • Assigns and monitors work performed by CMAs and CNAs; trains nursing assistants in accepted work methods; provides information to Director of Assisted Living or Nurse Managers regarding further training needs; provides input for nursing assistants’ performance evaluations and discipline
  • Supervises the nurse’s in Assisted Living and/or Memory Support and makes the necessary number of nightly rounds to insure that quality nursing care is being provided; assigns work to staff and provides back up support as needed and takes immediate corrective action when necessary
  • Complies and enforces department and company policies and procedures including standards of conduct, attendance, dress and safety
  • Assists with resolving staffing needs and emergency staffing problems when necessary
  • Monitors staff for professionalism and positive interaction with residents, guests and other WLI employees
  • Assists with the planning and overall nursing care of the residents on the unit; monitors resident’s medical charts for accuracy and timeliness of information updates; assists the Unit Manager with chart audits and other pertinent information to include the 24 hour chart checks including POFs, MARs, and TARs as required by regulations
  • Performs professional nursing tasks and nursing procedures to include but not limited to: medication administration, ordering prescriptions and performing treatments as ordered etc.; participates in shift hand offs with the previous and next shift’s nursing staff on residents with significant changes and supervises that all work has been completed
  • Assures all shift responsibilities are completed before the end of the shift by the CMAs and CNAs
  • Documents and completes other tasks in Electronic Medical Record system
  • Keeps MD, NP, and supervisors informed of any significant changes in the resident’s condition, vital signs and other developments as they occur; maintains vigilance to observe any unusual symptoms or signs of illness or skin breakdown, and reports same to nurse in charge; reports any indication of residents’ deteriorating physical, emotional, or mental health by noting such cues as uneaten food, deteriorating cleanliness, or conversations that indicate deep unhappiness or loneliness
  • Maintains adequate supplies and equipment for the unit and records supplies and equipment to be ordered
  • Assists Administrator of Assisted Living or Unit Managers with resident evaluations to determine individualized care plans and attends resident review team meetings as needed
  • Maintains communication with MD, NP, and family members as requested and within the confines of federal and state regulations.

Certified Nursing Assistant

Patriots Colony at Williamsburg
Williamsburg, VA
03.2012 - 08.2018
  • Assist patients with ADLs such as feeding, mouth care, grooming, shaving, and incontinence care.
  • Assist nurse with care of residents.
  • Measure and record patient vital signs.
  • Assist with restorative care.
  • Transport residents to appointments.
  • Build a relaxing environment for resident and family members.

Education

Diploma - License Practical Nursing

ECPI, School Of Health Science, Medical Careers Institute
Newport News, VA
05.2018

Skills

  • Material Handler II (12 years), CNA (65 years), Customer Service (11 yrs), Computer Skills (10 yrs)
  • Therapeutic Communication, Critical Thinking, Empathy, Time Management, Teamwork, Listening
  • Vital Signs, ADL’s, Pediatric Assessments, Medication Administration
  • Assess fasting blood glucose level, PICC Line Dressing change, Wound Care, Total parenteral nutrition care, Patient education
  • Psychiatric evaluation
  • Current Virginia licensure with State Board of Nurse Examiners
  • Psychiatric settings
  • processes
  • Knowledge of medical and psychiatric terminology
  • Nurse Leadership

Accomplishments

  • Leadership and Management:
    Sentara Rehabilitation Center (SNR), Hampton, VA
  • Acute Care Nursing III:
    Sentara Rehabilitation Center (SNR), Hampton, VA
  • Acute Care Nursing II:
    Coliseum Park Convalescent and Rehabilitation Center
    (CCRC), Hampton, VA
  • Acute Care Nursing I:
    Coliseum Park Convalescent and Rehabilitation Center (CCRC),
    Hampton, VA
  • Maternal/ Newborn Nursing:
    OBICI Hospital, Suffolk, VA & Newport News Public
    Schools, Newport News, VA
  • Psychiatric Nursing:
    Veterans Administration Medical Center, Hampton, VA/ CCRC, Newport News,
    VA
  • Medical Surgical III:
    James River Convalescent & Rehabilitation Center (JRCRC),
    Newport News, VA
  • Medical Surgical II:
    Coliseum Park Convalescent and Rehabilitation Center (CCRC),
    Hampton, VA
  • Medical Surgical I:
    Coliseum Park Convalescent and Rehabilitation Center (CCRC), Hampton, VA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

LPN Admissions Psychiatric Nurse

Pavilion at Williamsburg Place
07.2022 - Current

Behavioral Health LPN

Pyramid Healthcare Solutions
06.2021 - 07.2022

LPN Surgical/Office Staff Nurse

Sentara Surgery Specialists
12.2020 - 04.2023

LPN Skilled Nurse

Coliseum Convalescent and Rehab Center
01.2020 - 12.2020

LPN AL/Memory Unit Nurse

Williamsburg Landing
09.2018 - 01.2020

Certified Nursing Assistant

Patriots Colony at Williamsburg
03.2012 - 08.2018

Diploma - License Practical Nursing

ECPI, School Of Health Science, Medical Careers Institute

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Paula Pongnon