Paula Rivera Macias
Denver,Colorado
Summary
A qualified, independent and passionate business student with experience in different facets of the business world. Proven and tested skills in business, sales, and data keeping systems. Knowledgeable in the cosmetic, retail, and food industries. Seeking to leverage my abilities and expertise in order to strengthen the business realm.
Overview
8
8
years of professional experience
Work History
Cosmetic Beauty Advisor
Sephora
05.2023 - Current
- Stay up-to-date on industry trends and product knowledge by attending regular training sessions and meetings.
- Help achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Develop strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Provide a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
- Implemented targeted marketing strategies to engage potential customers both online and in person.
Cosmetic Beauty Advisor
Dillard's
11.2020 - 12.2021
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
- Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
- Collaborated with team members to plan and execute successful in-store events promoting new product launches.
- Ranked among top sales performers, averaging over $8,000 sales monthly.
- Assisted in visual merchandising efforts to maximize product visibility and attract customer attention.
Front of House Employee
Wingstop
06.2016 - 08.2019
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Managed phone lines, processed takeout orders, and addressed any customer concerns with professionalism.
Education
Bachelor of Science - Business Administration
University of Colorado Denver
Denver, CO05.2026
Skills
- Promotional Events
- Customer Service
- Multitasking
- Team Collaboration
- Sales proficiency
- Critical thinking
- Microsoft Office
- Tableau
- Food Industry
- Beauty Industry
Accomplishments
- The Societe Honoraire de Francais | National French Honor Society
- Jefferson County Public Schools Seal of Biliteracy and Colorado High School Diploma Endorsement for Biliteracy
- 8+ years as a student in the Gifted and Talented Jefferson County Public Schools Program
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cosmetic Beauty Advisor
Sephora
05.2023 - Current
Cosmetic Beauty Advisor
Dillard's
11.2020 - 12.2021
Front of House Employee
Wingstop
06.2016 - 08.2019
Bachelor of Science - Business Administration
University of Colorado Denver