Paula Roth
Easton,PA
Summary
Seasoned Quality Control Editor with a proven track record at Confero, adept in enhancing document quality by leveraging proofreading expertise and a keen eye for detail. Excelled in accuracy and ethical standards, significantly improving report clarity and coherence. Skilled in both written communication and meticulous error spotting, ensuring all client guidelines are meticulously followed.
Overview
50
50
years of professional experience
Work History
Quality Control Editor
Confero
01.2015 - 12.2024
- Reviewing and editing mystery shopping reports for spelling and grammatical errors, made necessary revisions to improve sentence structure, ensured all client guidelines were followed, communicated with shoppers as needed to clarify noted issues or unclear information
Quality Control Editor
WordSmith Pros
03.2013 - 07.2018
- Reviewing and editing mystery shopping reports for spelling and grammatical errors, made necessary revisions to improve sentence structure, ensured all client guidelines were followed, communicated with shoppers as needed to clarify noted issues or unclear information
Quality Control Editor
Consumer Service Analysis
05.2013 - 07.2016
- Reviewing and editing mystery shopping reports for spelling and grammatical errors, I made necessary revisions to improve sentence structure, ensured all client guidelines were followed, and communicated with shoppers as needed to clarify noted issues or unclear information.
Quality Control Editor
Service Excellence
07.2007 - 03.2015
- Reviewing and editing mystery shopping reports for spelling and grammatical errors, I made the necessary revisions to improve sentence structure, ensured all client guidelines were followed, and communicated with shoppers as needed to clarify noted issues or unclear information, posing as a shopper or potential patient at medical facilities.
Mystery Shopper/Merchandiser
Various Companies
07.1998 - 01.2006
- Mystery shopping for numerous companies completing visits to grocery stores, hotels, and various other locations; merchandising big box stores, video stores, and pharmacies
Office Assistant
Herster, Newton & Murphy Law Offices
Easton, PA
06.1977 - 02.1981
- Receptionist, clerk-typist, prepared legal documents, bookkeeper, including general and escrow accounts, mortgage and title insurance, all payroll records, preparing and filing quarterly tax forms, including partnership returns, receipts journal, deposits, and petty cash
Office Assistant
Public Loan Company
Easton, PA
01.1975 - 06.1977
- Clerk-typist, receptionist, bookkeeper, preparation of loan documents, income and expense journals
Education
High School Diploma -
Wilson Area High School
Easton, WA06-1974
Skills
- Accuracy and precision
- Ethical standards
- Proofreading expertise
- Error spotting
- Good eye for detail
Timeline
Quality Control Editor
Confero
01.2015 - 12.2024
Quality Control Editor
Consumer Service Analysis
05.2013 - 07.2016
Quality Control Editor
WordSmith Pros
03.2013 - 07.2018
Quality Control Editor
Service Excellence
07.2007 - 03.2015
Mystery Shopper/Merchandiser
Various Companies
07.1998 - 01.2006
Office Assistant
Herster, Newton & Murphy Law Offices
06.1977 - 02.1981
Office Assistant
Public Loan Company
01.1975 - 06.1977
High School Diploma -
Wilson Area High School
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