Summary
Overview
Work History
Education
Skills
Timeline
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Paula Rybacki

Big Pine Key,FL

Summary

With 40 years experience, Dynamic Travel Consultant accomplished in working with business and private clients. Sales-oriented and committed to client service and satisfaction. Well-versed in rules, regulations and best practices impacting different types of travel. Results-driven travel industry professional with great sales, service and planning abilities. Focused on increasing sales and retaining key business with proactive strategies and above-and-beyond support. Excels under pressure and in fast-paced environments with great multitasking abilities.

Overview

41
41
years of professional experience

Work History

Sr. Account Travel Consultant

Paula Rybacki, Inc.
Big Pine Key, FL
01.2002 - Current
  • Anticipated potential schedule conflicts and made alternate arrangements and reservations.
  • Participated in travel seminars and remained up-to-date on market trends.
  • Ensured compliance with company policies regarding safety regulations while planning trips.
  • Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
  • Resolved any issues related to travel plans and services.
  • Communicated travel policies to clients and collaborated with preferred vendors to maximize company profit.
  • Planned, described and sold itinerary tour packages and promotional travel incentives.
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Prepared itineraries to deliver travel arrangements to clients.
  • Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
  • Provided customers with detailed information about travel destinations and packages.
  • Responded promptly to customer inquiries via phone, email or in-person contact.
  • Researched hotels and airfare options to best meet client needs and expectations.
  • Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
  • Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
  • Searched and confirmed travel reservations for customers.
  • Assisted customers in making changes to existing itineraries or canceling trips.

Sr. Account Travel Consultant

Protravel International LLC
New York, NY
01.2002 - Current

Travel Consultant

USTravel
Chicago, IL
06.1999 - 12.2001

Travel Consultant

Direct Travel
Chicago, IL
08.1994 - 06.1999

Travel Consultant

Prescott Travel
Chicago, IL
05.1988 - 08.1994

Travel Consultant

Classic Travel & Tours
Bloomingdale , IL
05.1986 - 05.1988

Travel Consultant

Privilege Travel
Elmhust, IL
03.1983 - 05.1986

Education

Some College (No Degree) - Speech Communication And Rhetoric

College of Dupage
Glen Ellyn, IL

Skills

  • Team Oversight
  • Company Branding
  • Social Media
  • Marketing
  • Logistics Support
  • Service Promotion
  • Client Relations
  • Locale Research
  • Regulatory Compliance

Timeline

Sr. Account Travel Consultant

Paula Rybacki, Inc.
01.2002 - Current

Sr. Account Travel Consultant

Protravel International LLC
01.2002 - Current

Travel Consultant

USTravel
06.1999 - 12.2001

Travel Consultant

Direct Travel
08.1994 - 06.1999

Travel Consultant

Prescott Travel
05.1988 - 08.1994

Travel Consultant

Classic Travel & Tours
05.1986 - 05.1988

Travel Consultant

Privilege Travel
03.1983 - 05.1986

Some College (No Degree) - Speech Communication And Rhetoric

College of Dupage

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Paula Rybacki