Summary
Overview
Work History
Education
Skills
Retail sales
Timeline
Generic
Paula Thomas

Paula Thomas

Port Orange,FL

Summary

Driven professional with a proven track record at Publix, adept in customer service and cleanliness and sanitation. Demonstrated ability to enhance operational efficiency and foster a positive work environment. Excelled in minimizing waste and discrepancies, showcasing strong work ethic and honesty. Achieved significant improvements in customer satisfaction and operational cleanliness.

Overview

29
29
years of professional experience

Work History

Deli Clerk

Publix
06.2022 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

PT Assistant Manager

Dollar Tree Stores
12.2017 - 03.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Front End Supervisor

Krogers Grocery Store
04.1995 - 08.2002
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.

Education

Morrow High School
Morrow, GA
06.1977

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic

Retail sales

Customer service

Inventory control

Merchandising experience

Loss prevention

Cash register

Product promotion

Timeline

Deli Clerk

Publix
06.2022 - Current

PT Assistant Manager

Dollar Tree Stores
12.2017 - 03.2021

Front End Supervisor

Krogers Grocery Store
04.1995 - 08.2002

Morrow High School

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Paula Thomas