Overview
Work History
Education
Skills
Languages
Timeline

Paula Tucker

Katy ,TX

Overview

30
30
years of professional experience

Work History

Assistant

SO Nutrition
12.2024 - Current
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Assistant

BY Transport
01.2004 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.

Service Advisor

John Eagle Acura
03.2022 - 03.2023
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

PTA Chair of Hospitality

Bonnie Holland Elementary
05.2010 - 03.2013

Event Coordinator for Elementary School

Sales

John Eagle Acura
02.2001 - 09.2001
  • Boosted sales revenue by implementing innovative marketing strategies and refining sales techniques.
  • Drove sales by developing multi-million dollar contract sales.
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Discussed sales strategies and promotional plans with VP of Sales on regular basis.
  • Taught sales concepts and practices to sales team of Number employees.
  • Achieved sales targets consistently by implementing effective sales strategies and techniques.

Sales Life Insurance

New York Life
03.2000 - 03.2001
  • Self-motivated, with a strong sense of personal responsibility.

Business Development Center

Sterling McCall Toyota
09.1998 - 03.2000
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Receptionist

Sterling McCall Toyota
08.1995 - 03.2000
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Diploma -

Spring Woods High School , Houston, TX
05.1996

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Data entry
  • Workload management
  • File and record keeping
  • Support services
  • Administrative duties
  • Schedule and calendar management
  • Office administration
  • Administrative tasks
  • Event planning
  • Schedule coordination
  • Meeting scheduling
  • File management
  • Basic accounting
  • Accounting support
  • Billing and coding
  • Multitasking and organization
  • Flexibility and adaptability
  • Client interaction
  • Positive and professional

Languages

Spanish
Native or Bilingual

Timeline

Assistant - SO Nutrition
12.2024 - Current
Service Advisor - John Eagle Acura
03.2022 - 03.2023
PTA Chair of Hospitality - Bonnie Holland Elementary
05.2010 - 03.2013
Assistant - BY Transport
01.2004 - Current
Sales - John Eagle Acura
02.2001 - 09.2001
Sales Life Insurance - New York Life
03.2000 - 03.2001
Business Development Center - Sterling McCall Toyota
09.1998 - 03.2000
Receptionist - Sterling McCall Toyota
08.1995 - 03.2000
Spring Woods High School - Diploma,
Paula Tucker