Paula Wynn
Naples,FL
Summary
Organized and reliable administrative and legal support professional with attention to detail. Works well independently to carry out assignments. Works well with team of professionals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Legal Assistant /Secretary
Hahn Loeser & Parks
Naples, FL
03.2022 - Current
- Ensured that conference room was clean and neat to give visitors positive first impression.
- Completed clerical tasks such as filing, copying and scanning.
- Assisted in record filing system to improve document organization and management.
- Maintained pleasant and individualized client communication focusing on addressing needs of clients, resolving any concerns amidst dealing with a sad death of loved one or assisting in them in their own estate planning.
- Delivered exceptional service to each client by creating welcoming, positive experience and offered support while also providing needed information as well as comfort during the emotional process of planning for their estate.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding legal service standard goals.
- Communicated professionally with lawyers, paralegals, secretaries and clients.
- Reviewed, edited and proofread drafts for proper grammar, spelling, punctuation and formatting.
- Prepared client files to be closed.
Office Assistant /Receptionist
Galbraith Law
Naples, FL
05.2020 - 03.2022
- Interacted with clients by phone, email or in-person to provide friendly, professional assistance
- Delivered clerical support by handling range of routine and special requirements including arranging of couriers, FedEx, UPS and certified mailings in a timely manner
- Prepared estate planning binders and various meeting materials.
- Set up conference room for meetings ensuring that PowerPoint and asset information was available on television for review and modifications during attorney/client meeting.
- Welcomed clients warmly, engaged in interesting and delightful conversations, then escorted them to conference room where beverages were offered and prepared along with any other needs/wants that need to be addressed.
- Assisted in all signing meetings, making sure that all documents were properly tabbed for signatures and witnessed any needed documents.
- Scanned and filed documents electronically into client files accordingly.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on legal processes.
Temp Worker
Hahn Loeser & Parks
Naples, FL
12.2019 - 04.2020
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Offered exceptional customer service to all clients.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Obtained signatures from attorneys for legal documents.
- Created, indexed and maintained client binders.
- Graciously received and placed telephone calls to clients and prospective clients.
- Professionally and pleasantly screened telephone calls and forwarded to appropriate legal staff or attorney.
Education
High School Diploma -
Waterville Jr/Sr High School
Waterville, NY06.1990
Skills
- Positive Attitude and Energetic
- Reliable and Punctual
- Greeting and Seating Clients
- Appointment Scheduling
- Verbal and Written Communication
- Call Answering and Routing
- Computer Proficiency
- Administrative Support
- Courteous and Professional
- Microsoft Office
- Attention to Detail
- Ability to multitask
Timeline
Legal Assistant /Secretary
Hahn Loeser & Parks
03.2022 - Current
Office Assistant /Receptionist
Galbraith Law
05.2020 - 03.2022
Temp Worker
Hahn Loeser & Parks
12.2019 - 04.2020
High School Diploma -
Waterville Jr/Sr High School
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