Paula Andrea Jimenez
Winter Garden,FL
Summary
Adaptable and experienced supervisor with a track record of fostering exceptional customer experiences. Skilled in conflict resolution and staff training, committed to ensuring operational excellence and high service standards.
Overview
1
1
year of professional experience
Work History
Public Area Attendant
Homewood Suites by Hilton
Winter Garden, Florida
02.2025 - Current
- Cleaned and maintained public areas for guest satisfaction and comfort.
- Ensured proper sanitation of restrooms, lobbies, and hallways daily.
- Responded quickly to requests from guests or other departments promptly.
Host
Eggy's Diner
Chicago, Illinois
07.2024 - 11.2024
- Greeted and seated guests promptly in a busy diner environment.
- Managed reservation system to optimize table turnover and guest flow.
- Provided menus and informed guests of daily specials with enthusiasm.
Waitress
Gordo's tiny bar
Chicago, Illinois
07.2024 - 11.2024
- Provided excellent customer service by promptly taking and delivering orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed payments accurately using point-of-sale system for transactions.
Manager
Taco Bell
Chicago, Illinois
03.2024 - 08.2024
- Trained new employees on customer service standards and operational procedures.
- Assisted in developing promotional strategies to enhance customer engagement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coordinated with kitchen staff to streamline order fulfillment processes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
Skills
- Customer service
- Time management
- Team building
- Problem solving
- Communication skills
- Initiative-taking
Affiliations
- Watercolors
Timeline
Public Area Attendant
Homewood Suites by Hilton
02.2025 - Current
Host
Eggy's Diner
07.2024 - 11.2024
Waitress
Gordo's tiny bar
07.2024 - 11.2024
Manager
Taco Bell
03.2024 - 08.2024
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