Paula Meleah Testerman
Sullivan County Department Of Education
Kingsport,TN
19
years of professional experience
Results-driven professional with extensive experience in developing engaging curricula and implementing innovative teaching methods. Known for effective communication and complex problem-solving skills, aimed at enhancing student outcomes and supporting special needs education.
Work History
Teaching Assistant/Intervention Specialist
6 Years 8 Months- Provided individualized support to students, addressing specific learning needs and promoting academic growth.
- Assisted teachers in developing and implementing lesson plans to enhance student learning outcomes.
- Coordinated classroom activities, fostering an engaging environment for diverse student populations.
- Developed instructional materials and resources, ensuring alignment with curriculum standards and educational goals.
- Mentored new teaching assistants, sharing best practices and enhancing team effectiveness in classroom management.
- Evaluated student progress through assessments, compiling data to inform instructional strategies and interventions.
- Collaborated with educators to implement innovative teaching methods, improving student engagement and participation.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Mentored and advised students to focus on academics and explore career paths and opportunities.
- Taught small groups of students focused on specific parts of coursework.
- Managed classroom technology, enabling seamless integration of digital resources into teaching.
- Assisted in organization of school events, enhancing school community and student experience.
- Enhanced students' understanding of complex mathematical concepts with interactive teaching methods.
Afterschool Program Director
10 Months- Developed engaging curriculum for after-school activities to enhance student learning and social skills.
- Coordinated schedules and transportation logistics for participants, ensuring smooth program operation.
- Implemented safety protocols and training for staff, promoting a secure environment for children.
- Mentored and trained new staff on program policies and effective engagement techniques with youth.
- Evaluated program effectiveness through participant feedback, leading to continuous improvement initiatives.
- Enhanced student engagement by developing and implementing innovative after-school programs.
- Supported social-emotional development of students by incorporating character education activities into daily programming.
Insurance Clerk
5 Years 6 Months- Processed insurance claims efficiently to ensure timely reimbursement for patient services.
- Coordinated communication between patients and insurance providers to resolve billing inquiries promptly.
- Maintained accurate patient records using electronic health record (EHR) systems to support operational efficiency.
- Trained new staff on best practices for managing insurance documentation and compliance protocols.
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Processed and recorded new policies and claims.
Phlebotomy Supervisor
6 Years 6 Months- Supervised daily operations of phlebotomy staff, ensuring adherence to safety protocols and standards.
- Implemented training programs for new phlebotomists, enhancing skill development and procedural knowledge.
- Streamlined workflow processes, improving efficiency in blood collection and processing activities.
- Conducted regular performance evaluations, providing feedback to improve team effectiveness and morale.
- Developed quality control measures to ensure compliance with regulatory requirements in blood donation procedures.
- Collaborated with cross-functional teams to enhance patient experience during collection procedures.
- Performed tasks as a member of line staff to reduce wait time.
- Led initiatives to optimize inventory management of supplies used in phlebotomy operations.
- Notified management of compliance and workplace safety issues from the department and recommended simple solutions.
- Upheld all compliance standards and kept team in line with requirements.
Education
High School Diploma
- Computer And Information Sciences
- Public Health
Skills
Classroom support
Special needs support
Small group and individual assistance
Behavior management
Supervising student activities
Effective communication
Classroom assistance
Collaborative teamwork
Computer skills
Support for special needs
Calm and patient demeanor
Sanitation practices
Cleaning and sanitizing
Relationship building
Timeline
Afterschool Program Director
Greater Kingsport Family Ymca
07.2024 - 05.2025Read More
Teaching Assistant/Intervention Specialist
Sullivan County Department Of Education
12.2019 - CurrentRead More
Insurance Clerk
Family Eye Care and Pediatric Vision Center
11.2013 - 05.2019Read More
Phlebotomy Supervisor
Griffols
07.2007 - 01.2014Read More
Sullivan South High School
High School Diploma
Read More
Northeast State Community College
from Computer And Information Sciences
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East Tennessee State University
from Public Health
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