Paula Melissa Garzon Cepeda
Plantation
Summary
Payroll Specialist with experience in airline crew payroll and high-volume payroll processing. Skilled in handling complex pay structures including flight pay, guarantees, sick time, and payroll adjustments. Strong background in payroll systems, compliance, and employee support. Proven ability to work in fast-paced environments while maintaining accuracy and resolving discrepancies efficiently.
Overview
6
6
years of professional experience
Work History
Payroll Specialist
Spirit Airlines Inc.
Dania, FL
10.2025 - Current
- Processed payroll for Flight Attendants, ensuring accurate calculation of flight pay, guarantees, sick leave (SIC/SIC2), and vacation (VAC/VFL).
- Managed complex payroll adjustments including base reduction, pay protection, and trip-related pay discrepancies.
- Analyzed CrewTrac data and payroll reports to validate earnings, resolve discrepancies, and ensure compliance with company policies.
- Communicated directly with crew members to explain pay calculations and resolve payroll inquiries.
- Supported high-volume payroll operations in a fast-paced airline environment, maintaining accuracy and deadlines.
- Collaborated with internal teams (Crew Scheduling, HR, Finance) to ensure correct pay processing.
Payroll Manager
Food Fair Supermarket
Plantation, FL
08.2021 - 10.2025
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Responsible for the Human Resources and Finance departments for the seamless integration of new hires into the payroll system.
- Responsible for compliance and development of payments to staff, company distributors and supermarket services such as water, electricity, rent, garbage.
- Responsible for verifying the time of entry, the required break and the exit, taking into account their overtime worked as necessary.
- Constant management and mastery of Quickbooks, facilitating the billing processes.
- Receive invoices from companies verifying that the prices are correct, enter the system and make their respective payments.
- Responsible weekly and monthly profits.
- Responsible for hiring staff, verifying that they comply with the requirements of the company and the law.
- Supervise the daily cash entry delivered by the cashiers, management of the company bank and maintain the safes with a good cash flow.
Restaurant Worker
Los Verdes Restaurant
Weston, FL
01.2020 - 10.2021
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- In charge of hiring new employees at the restaurant.
Education
High School Diploma -
Nuestra Señora De La Presentacion Centro
Bogota, Colombia12-2018
Skills
- Reviewing timesheets
- Payroll System Implementation
- Direct Deposit Management
- Resolving discrepancies
- New hire processing
- Regulatory Compliance
- Customer service
- Crew Payroll
- Payroll adjustments (Base reduction, Pay protection)
- Airline operations payroll
- Payroll reporting and analysis
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Payroll Specialist
Spirit Airlines Inc.
10.2025 - Current
Payroll Manager
Food Fair Supermarket
08.2021 - 10.2025
Restaurant Worker
Los Verdes Restaurant
01.2020 - 10.2021
High School Diploma -
Nuestra Señora De La Presentacion Centro