Paul Antoine Thomas
Chicago,IL
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10 plus years of experience working in busy environments. Hardworking Package Handler with more than 10 plus years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
8
8
years of professional experience
Work History
Package Handler
Fed Ex Ground
Chicago, IL
05.2018 - Current
- Verified quantity and description of materials received by checking merchandise against packing list.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Elevated workplace safety awareness through ongoing training, reducing incidents of injury on the job.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Maintained accurate records of incoming and outgoing packages and shipments for future reference.
Assistant Manager
Planet Fitness
Burbank, IL
01.2023 - 02.2024
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Launched quality assurance practices for each phase of development
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Shuttle Bus Driver
Elite Staffing
Chicago, IL
08.2019 - 02.2021
- Responded with ease to sudden changes in routes and schedules.
- Provided information about routes, destinations and timelines to inform passengers.
- Pointed out landmarks and other points of interest to passengers.
- Developed deep knowledge of local routes and area destinations.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Observed passengers during the journey and reported any suspicious behavior.
- Provided information about stops or destinations upon request from passengers in a knowledgeable manner to enhance their overall experience.
- Ensured timely arrivals and departures by maintaining strict adherence to established schedules.
- Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Collaborated with dispatchers to receive route updates or report incidents, ensuring clear communication at all times.
- Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
- Engaged in ongoing professional development opportunities, staying current with industry best practices and maintaining necessary licensure requirements for continued employment.
- Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
- Strengthened brand reputation by embodying company values during interactions with passengers, creating lasting impressions of professionalism and courtesy.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Transported customers to and from [Location].
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Managed accurate records of mileage, fuel consumption, and vehicle repairs, optimizing fleet efficiency.
- Drove [Number]-passenger shuttle bus to and from terminal.
- Conducted efficient cargo transfers to maintain route schedules.
- Monitored students and other passengers during transit to encourage safe transport.
- Operated with safety and skill to avoid accidents and delays.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Observed safety protocols during emergency situations, ensuring the well-being of passengers and mitigating potential risks or hazards effectively.
- Assisted passengers with boarding and disembarking, ensuring a smooth and safe experience for all riders.
- Enhanced passenger satisfaction by providing friendly and efficient service during shuttle bus rides.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Remained calm and poised in emergent situations.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Supported management initiatives aimed at improving overall operational efficiency while still prioritizing customer needs.
- Adhered to tight schedule and met departure and arrival deadlines.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Promoted accessibility by assisting disabled passengers with wheelchair lifts or other specialized equipment as needed.
- Navigated traffic effectively to minimize delays and ensure punctual transportation services for clients.
- Handled challenging situations calmly and professionally, resolving conflicts when necessary to maintain a peaceful atmosphere on the bus.
Education
Diploma - Trichology
LSE Enterprises, Inc. DBA Larry's Barber College
Chicago12.2008
High School Diploma -
Mid West H. S.
Chicago, IL05.1994
Skills
- Warehouse Safety
- Labeling and boxing
- Shipment Tracking
- Load Security and Guidance
- Pallet Jack Operation
- Storage Area Maintenance
- Material Handling
- Materials handling and transport
- Lifting and sorting
- Safety Precautions
- Shipping and receiving
- Willing to Learn
- Adaptable to change
- Truck loading
- Cargo Sorting
- Packing boxes
- Material stacking
- Heavy Lifting
- Warehouse environment safety
- Quality Assessment and Assurance
- Forklift Operator Certification
Timeline
Assistant Manager
Planet Fitness
01.2023 - 02.2024
Shuttle Bus Driver
Elite Staffing
08.2019 - 02.2021
Package Handler
Fed Ex Ground
05.2018 - Current
Diploma - Trichology
LSE Enterprises, Inc. DBA Larry's Barber College
High School Diploma -
Mid West H. S.