Paula (Polly) Arnott
Summary
Twenty-five years of healthcare-related experience. Wellness advocate. Thrives in fast-paced environments. Eager to learn and improve skills. Works well with children, teens, and adults.
Overview
30
30
years of professional experience
Work History
Owner/Licensed Massage Therapist/Health and Wellness Coach
Creative Health Coaching, LLC
01.1999 - Current
- Built client base to over 475 in Richmond, VA area
- Educate clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Effectively manage time to ensure all appointments run smoothly without compromising the quality of service provided to clients.
- Improve overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provide safe, effective, and appropriate massage therapy techniques during customer appointments.
- Collaborate with healthcare professionals to develop comprehensive treatment plans addressing clients' specific pain or injury concerns.
- Participate in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Deliver exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
Sales Coordinator
T & B Equipment
03.2012 - 05.2015
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Implemented freight and transportation of shipments to ensure prompt delivery.
- Generated new accounts and preserved past accounts
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Worked exclusively with the Masters Tournament, PGA, LPGA, and Champions Tours.
Group Home Assistant
Riggins Residential
01.2012 - 05.2012
- Assisted patients with personal care, social interaction, and emotional support.
- Managed accurate documentation of residents' progress and incidents in compliance with state regulations.
- Provided medication administration
Physical Therapy Assistant
Four Pines Physical Therapy
01.1996 - 11.2003
- Assisted in reducing patient pain levels through targeted massage, stretching, and electrotherapy treatments.
- Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Collaborated with physical therapists to ensure coordinated patient care.
Dietary Assistant
Teton County Hospital
08.1994 - 01.1996
- Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
- Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.
- Collaborated with dietitians to develop specialized menus for patients with specific dietary requirements, resulting in better overall health outcomes.
Education
Associate Degree in Nursing - Registered Nurse
Galen College of Nursing
Richmond, VA09.2024
Certificate of Massage (1200 Hours) -
Utah College of Massage Therapy
Salt Lake City, UTBachelor of Liberal Studies -
Bowling Green State University
Bowling Green, OHOBJECTIVE
September 2024 graduate from rigorous ADN program. Seeking to secure a nurse residency position at Richmond VA Medical Center. Highly motivated, self-starter, with exceptional time-management skills.
VOLUNTEER ACTIVITIES
Wounded Warriors Donate massages for veterans in the Wounded Warrior program
Young Lives Provided family-style dinners for teen mothers and children, and childcare while teens attended Bible study
Donated over 65 hours of Massage Therapy services during high school sports tournaments and community events
Timeline
Sales Coordinator
T & B Equipment
03.2012 - 05.2015
Group Home Assistant
Riggins Residential
01.2012 - 05.2012
Owner/Licensed Massage Therapist/Health and Wellness Coach
Creative Health Coaching, LLC
01.1999 - Current
Physical Therapy Assistant
Four Pines Physical Therapy
01.1996 - 11.2003
Dietary Assistant
Teton County Hospital
08.1994 - 01.1996
Associate Degree in Nursing - Registered Nurse
Galen College of Nursing
Certificate of Massage (1200 Hours) -
Utah College of Massage Therapy
Bachelor of Liberal Studies -
Bowling Green State University
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