Paul Christopher Taylor

• Greeted customers, provided consultation services and identified customer needs.
• Established a professional relationship with clients by providing quality haircuts and styling services.
• Provided hair care advice, including product recommendations and styling tips.
• Performed various cuts, trims and shaves using clippers, scissors and razors.
• Scheduled appointments for clients based on availability of staff members.
• Managed cash register transactions accurately and efficiently.
• Adhered to state regulations regarding licensing requirements.
• Performed opening and closing shop procedures to include verifying cash drawer, maintaining laundry, preparing hot towels and wax pots, mixing EPA registered disinfectant.

• Greeted customers, answered phones and booked appointments.
• Provided consultations to clients about their desired hairstyle and hair care needs.
• Shampooed, conditioned, and styled hair according to client's instructions.
• Performed closing duties and secured shop at the end of day.

• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
• Evaluated client hair type, condition and desired outcome to determine ideal services.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.

-Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance

-Conducted evaluations of training courses to uncover areas in need of improvement

-Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.