Paulette Barker
Wildomar,CA
Summary
Versatile professional with a strong skill set in project management, problem-solving, and collaboration. Brings a fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Currently seeking a full-time role that presents professional challenges and allows for leveraging of interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
Senior Claims Fraud Analyst
Bank of America
02.2023 - 12.2024
- Reviewed reports and transactions to detect and investigate potential fraudulent activity, ensuring timely resolution
- Conducted risk assessments to evaluate fraud risk and prioritize investigations based on severity
- Analyzed customer data and financial statements to identify discrepancies, irregularities, and signs of fraud
- Prepared detailed investigative reports for clients, summarizing key findings and recommended actions
- Collaborated effectively in team settings and independently in a fast-paced environment
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Title Operations & HOA Analyst
Bank of America
07.2016 - 02.2023
- Analyzed and reviewed title documents and land records to identify discrepancies and potential issues
- Conducted in-depth title searches to ensure compliance and accuracy in real estate transactions
- Managed deadlines and delivered results under pressure, while maintaining strong professional relationships
- Reviewed legal documents, financials, and insurance records to approve Homeowners Associations (HOA) for financing purposes
Home Loans Specialist
Bank of America
11.2011 - 06.2016
- Reviewed and updated loan files to ensure compliance with current standards
- Collaborated with underwriters and clients to resolve application issues and facilitate smooth loan closings
- Provided timely updates to clients on loan status and managed documentation to ensure accuracy
- Monitored loan pipelines and evaluated loan eligibility based on application and credit report data
Education
Bachelor of Science - Sociology, Psychology
CSU San Marcos
San Marcos, CASkills
- Proficient in Microsoft Office: Outlook, Word, Excel, Powerpoint
- Data analysis
- Effective communication
- Effective Multitasking with Task prioritization
Timeline
Senior Claims Fraud Analyst
Bank of America
02.2023 - 12.2024
Title Operations & HOA Analyst
Bank of America
07.2016 - 02.2023
Home Loans Specialist
Bank of America
11.2011 - 06.2016
Bachelor of Science - Sociology, Psychology
CSU San Marcos
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