Paulette Barrera
Bell Gardens,CA
Summary
Professionally experience in the medical field back and front office administration. Bilingual English/Spanish with excellent communication skills, comfortable interacting with all levels of the organization and the public. Hard worker, team player and works well under pressure with minimum supervision. Also have Quality control experience in Metal Production.
Overview
13
13
years of professional experience
Work History
Emergency Financial Representative
PIH Downey Hospital/Emergency Dept.
Downey, CA
11.2022 - 03.2024
- Emergency Financial Representative interacts with patients in the ER Dept
- And is responsible for ensuring reimbursement from patients
- Up-front POS collections to set up appropriate financial arrangements for patients
- Assisting patients in understanding their health care insurance coverage by determining eligibility, benefits
- Accessing programs such as Medi-Cal, Uncompensated Care, and Hospital Presumptive Eligibility.
Quality Control Technician
3DEO Metal Printing Production
Torrance, CA
11.2020 - 05.2022
- Performing quality checks on the parts we produce
- Inspecting parts for any visual defects
- Taking measurements with calipers, gauge pins, and automatic measuring from vision systems
- Export measurement data to excel sheets
- Microsoft software, Google apps, Jarvis Shopfloor.
Radiology Appointment Scheduler
United Medical Imaging/ Radiology Dept.
Downey, CA
07.2019 - 11.2020
- Providing superior customer service and promptly taking an average of 50-70 or more calls a day from clinics and families in English-speaking and Spanish-speaking
- Receiving all orders, authorizations, referrals and following up with referring physicians on orders that need correction or clarification
- Scheduling, rescheduling, and canceling radiology exams
- I.e MRI, CT MAMMOGRAMS, ULTRASOUNDS, and other diagnostic testing.
Office Assistant
Los Angeles County Office of Education/ Gain Reservations
Downey, CA
05.2018 - 04.2019
- Performed administrative tasks independently, answering inbound calls on a daily basis, managing, and processing Reservations of GAIN participants into Job Club
- Input participants' information into the New Data System (NDS-GOLD), file, copy & fax documents for Distribution, the verification process for the Month Management Report (MMR), Data Sheet & Enrollment records (as needed)
- Other duties as assigned.
Medical Front Office Receptionist
Altamed/Children's Hospital/Methadone Dept.
Los Angeles, CA
08.2012 - 11.2015
- Executed office operations in the Pediatrics department and Methadone department
- Answered a high volume of calls, and directed them to the appropriate staff
- Verify Medical Health insurance: Tricare (HMO, PPO, POS)
- Interviewed patients to complete documents, apply for CHDP (as needed at Children's Hospital), assisting with authorizations/referrals and medical records
- Successfully managed to work under pressure as well with a disability and mentally unstable patients.
Certified Medical Assistant/CPHW
Clinica Medica San Miguel
Los Angeles, CA
01.2011 - 07.2012
- Measured vital signs, preparing treatment rooms, handling instruments and material to the provider as directed
- Perform injections, treatments, and routine laboratory duties
- Maintain rooms clean, sterilized instruments, stocked rooms, and inventoried and order medical supplies/materials (as needed)
- Managing provider's schedule, and scheduling patient appointments
- (hired after completing externship hours)
Education
Skills
- Bilingual English/Spanish
- Excellent communication skills
- Comfortable interacting with all levels of the organization and the public
- Hard worker/Team player
- Works well under pressure with minimum supervision
- Insurance Verifier
- Referral/Authorization experience
- Microsoftware, Google apps, and other computer software experience
References
Available upon request
Timeline
Emergency Financial Representative
PIH Downey Hospital/Emergency Dept.
11.2022 - 03.2024
Quality Control Technician
3DEO Metal Printing Production
11.2020 - 05.2022
Radiology Appointment Scheduler
United Medical Imaging/ Radiology Dept.
07.2019 - 11.2020
Office Assistant
Los Angeles County Office of Education/ Gain Reservations
05.2018 - 04.2019
Medical Front Office Receptionist
Altamed/Children's Hospital/Methadone Dept.
08.2012 - 11.2015
Certified Medical Assistant/CPHW
Clinica Medica San Miguel
01.2011 - 07.2012