Paulette Johnson
West Saint Paul, ,MN
Summary
Skilled PCA and Direct Support Professional with a proven track record at Lifeworks Services, LLC, enhancing patient well-being and safety. Expert in behavioral management and providing emotional support, I excel in creating a positive environment for clients. Demonstrated success in improving patient comfort and independence through effective care plan implementation and active listening.
Overview
19
19
years of professional experience
Work History
PCA
Wingspan Life Resources
Saint Paul, MN
01.2022 - 09.2024
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Reduced chances of accidents and health hazards by maintaining orderly and sanitized surroundings.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
Direct Support Professional
Lifeworks Services, LLC
Richfield, MN
10.2005 - 09.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Supported clients in daily living tasks, enhancing their self-esteem and overall wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Diploma - Business Administration
Saint Paul Technical College
Saint Paul, MNSkills
- Behavioral management
- Emotional support
- Dementia care
- Emergency response
- Medical terminology
- Daily living assistance
- Safety awareness
- Medication reminders
- Patient documentation
- Client advocacy
- Family support
- Care plan implementation
- Patient observation
- Healthy meal preparation
- Information protection
- Active listening
Timeline
PCA
Wingspan Life Resources
01.2022 - 09.2024
Direct Support Professional
Lifeworks Services, LLC
10.2005 - 09.2023
Diploma - Business Administration
Saint Paul Technical College