Work Preference
Summary
Overview
Work History
Education
Skills
Interests
Timeline
Open To Work

PAULETTE JOHNSON

Fordyce,AR

Work Preference

Desired Job Title

DIRECTOR OF MEDICAL IMAGINGOffice Coordinator/Assistant Manager

Work Type

Full Time

Location Preference

On-Site
Location: Fordyce, AR
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefitsPersonal development programsPaid sick leave

Summary

Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 30+ years of experience in office environments. History of improving processes and increasing team efficiency.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

34
34
years of professional experience

Work History

Office Coordinator/Assistant Manager

ELITE HOME HEALTH
Fordyce, AR
04.2022 - Current
  • Developed and maintained filing systems, improving document retrieval times by streamlining processes.
  • Facilitated communication between healthcare providers and clients to ensure seamless service delivery.
  • Evaluated office workflows, identifying areas for improvement to enhance overall productivity and service quality.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Monitored compliance with healthcare regulations, ensuring best practices were followed.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

DIRECTOR OF MEDICAL IMAGING

NATIONAL PARK MEDICAL CENTER
Hot Springs, AR
02.1992 - 08.2021
  • Developed strategic initiatives to enhance patient care quality and operational efficiency.
  • Led interdisciplinary teams to implement evidence-based practices in clinical settings.
  • Oversaw budgeting processes, ensuring alignment with organizational goals and financial sustainability.
  • Established partnerships with community organizations to improve health outreach programs.
  • Directed staff training programs, fostering professional development and adherence to best practices.
  • Analyzed performance metrics to inform decision-making and drive continuous improvement initiatives.
  • Managed compliance with regulatory standards, safeguarding patient safety and organizational integrity.
  • Facilitated stakeholder meetings to align on strategic priorities and enhance collaborative efforts across departments.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
  • Optimized inventory management to minimize costs and ensure product availability.
  • Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
  • Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Associate of Science - PRE MED

UAM, Monticello, AR

Associate of Science - RADIOLOGY

BAPTIST SCHOOOL OF RADIOLOGIC TECHNOLOGY, Little Rock, AR
07-1973

Skills

  • MULTITASK PHONE AND COMPUTER WORK
  • DAILY AUDITS TO CHECK CLAIMS BEFORE BILLING/ENSURE COMPLIANCE
  • MANAGEMENT OF 485 VOR COMPLIANCE
  • PROMOTES TEAM WORK/POSITIVE ENVIRONMENT WITH CO WORKERS
  • Customer service TOWARDS ALL EMPLOYEES AND PATIENTS
  • Client relations
  • File organization
  • Workflow oversight
  • Records management
  • Technical support
  • Document management
  • Cross-functional collaboration
  • Clear oral/written communication
  • Data entry
  • Customer relations
  • Organizational skills
  • Documentation expertise
  • Clerical support
  • Documentation and control
  • Workflow optimization
  • Team bonding
  • Office management
  • Schedule coordination
  • Administrative support
  • Customer service

Interests

  • I enjoy helping others and giving back to the community
  • Watching Movies and TV Shows
  • Getting involved in local advocacy groups to promote positive change in the community
  • Documenting and sharing travel experiences
  • Fashion and Style
  • Kayaking
  • Swimming
  • Wine Tasting
  • Adventure Travel
  • Fashion
  • Personal Development and Self-Improvement

Timeline

Office Coordinator/Assistant Manager - ELITE HOME HEALTH
04.2022 - Current
DIRECTOR OF MEDICAL IMAGING - NATIONAL PARK MEDICAL CENTER
02.1992 - 08.2021
UAM - Associate of Science, PRE MED
BAPTIST SCHOOOL OF RADIOLOGIC TECHNOLOGY - Associate of Science, RADIOLOGY

Similar Profiles

  • Chaterine AlborteChaterine Alborte

    Medical Office Assistant at Clearview InstituteMedical Office Assistant at Clearview Institute

  • Shilan Guan (Celia)Shilan Guan (Celia)

    Office Administration Assistant at Vanvalue Real Estate Appraisals Inc.Office Administration Assistant at Vanvalue Real Estate Appraisals Inc.

  • Geisha Velez-CamachoGeisha Velez-Camacho

    Assistant to the Director/Office Manager/Personnel Liaison/Vehicle Coordinator-Enforcement Neighborhood Services Emergency Repair Program and Environmental Hazards Unit at NYC Department of Housing Preservation & DevelopmentAssistant to the Director/Office Manager/Personnel Liaison/Vehicle Coordinator-Enforcement Neighborhood Services Emergency Repair Program and Environmental Hazards Unit at NYC Department of Housing Preservation & Development

  • Heather L. MurawskiHeather L. Murawski

    Office Manager/Administrative Assistant/Surgical Coordinator at Medstar Union Memorial, Orthopedic InstituteOffice Manager/Administrative Assistant/Surgical Coordinator at Medstar Union Memorial, Orthopedic Institute

CREATE PROFILE
PAULETTE JOHNSON