Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
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Paul F. Savage

Paul F. Savage

Westmont,IL

Summary

An account management professional with over 16 years of experience, overseeing a portfolio of accounts, focuses include: working closely with key stakeholders to maintain and grow relationships with the goal of creating and delivering the account vision, aligning the client business drivers with organizational solutions, managing and leading account execution teams, continuous improvement and talent development

Overview

17
17
years of professional experience

Work History

Service Delivery Manager

C.H. Robinson
Chicago, IL
06.2014 - 02.2024
  • Manage a portfolio of accounts, focusing on working closely with key stakeholders to maintain and grow relationships with the goal of creating and delivering the account vision
  • Strong focus on aligning the client business drivers with organizational solutions
  • Internal stakeholder driving creation and execution of client projects coordinating multiple shared service groups
  • Managing and leading account execution teams
  • Continuous improvement
  • Talent development

Senior Logistics Analyst

C.H. Robinson
Chicago, IL
10.2009 - 06.2014
  • Team Lead overseeing daily execution of account duties to ensure client success
  • Develop reporting to align with client goals to execute account vision
  • Focus on continuous improvement to create financial and time savings for clients
  • On-boarding and training of both external stakeholders and internal team members, along with creation of documentation, to take advantage of our technology and tools
  • Cross-training of team members to ensure optimal deployment of staffing and ensure client support

Logistics Analyst

C.H. Robinson
Chicago, IL
08.2007 - 10.2009
  • Execute day-to-day account tasks to ensure daily client success
  • Work closely with client to resolve issues impacting pick up or delivery of freight or issues related to freight payment to mitigate impact wherever possible
  • Execute daily/weekly/monthly reporting to ensure client success related to freight execution and freight payment

Education

Bachelor of Arts -

Marquette University
Milwaukee, WI

Skills

  • Client Relationships
  • Solutions Development
  • Client Relationship Management
  • Customer Engagement
  • Technical Acumen
  • Customer Satisfaction
  • Business Analysis
  • Workload Management
  • Effective Listening and Communication
  • Project Management

Affiliations

  • Running
  • Cooking
  • Coaching
  • Traveling

Accomplishments

  • Employee of the year award 2017 for Character

Timeline

Service Delivery Manager

C.H. Robinson
06.2014 - 02.2024

Senior Logistics Analyst

C.H. Robinson
10.2009 - 06.2014

Logistics Analyst

C.H. Robinson
08.2007 - 10.2009

Bachelor of Arts -

Marquette University

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Paul F. Savage