Paulina Ayala
El Santo Tacos & Tequila
Los Angeles,CA
1
Language
8
years of professional experience
Dedicated hospitality professional with a strong background in delivering exceptional customer service in fast-paced environments. Committed to creating and maintaining a welcoming atmosphere for guests while continuously expanding expertise in the hospitality industry.
Work History
Server
6 Months- Delivered exceptional customer service to enhance dining experience and foster repeat business.
- Managed multiple tables efficiently, ensuring timely order processing and customer satisfaction.
- Maintained cleanliness and organization of dining area to meet health and safety standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated with kitchen staff to communicate special requests effectively.
In-Seat Runner
8 Months- As a premium In-Seat Runner I delivered prompt food and beverage service to VIP guests throughout events, enhancing overall attendee experience.
- Prepared dining areas before opening hours with condiments according to restaurant standards.
- Trained new team members on operational procedures and customer service standards.
Janitorial
1 Year 6 Months- Experienced in cleaning and maintaining large-scale areas for sporting events at stadiums and various venues. Skilled in establishing and maintaining effective communication to foster strong working relationships. Detail-oriented with a strong focus on safety and operational efficiency.
Server
4 Years- Experienced food and beverage server providing attentive and efficient service in fast-paced restaurant environments. Skilled in taking orders, delivering meals, and ensuring a positive dining experience through excellent customer service and attention to detail
Education
High School Diploma
Skills
Customer Service Excellence – Provide friendly
attentive
and efficient service to guests.
Food & Beverage Knowledge – Familiarity with menu items
ingredients
and pairing recommendations.
Multitasking in Fast-Paced Environments – Efficiently handle multiple tables while maintaining high service standards.
Team Collaboration- Work effectively with kitchen and front-of-house staff to ensure seamless operations.
Health & Safety Compliance – Knowledge of food handling procedures and sanitation regulations.
LANGUAGES
Bilingual - Spanish/English
Timeline
Server
El Santo Tacos & Tequila
01.2026 - 07.2026Read More
In-Seat Runner
Levy Restaurants, Dodger Stadium
03.2025 - 11.2025Read More
Janitorial
ABM, Dodger Stadium
04.2023 - 10.2024Read More
Server
Mariscos Vallartas
01.2019 - 01.2023Read More
High School Diploma
Read More