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A highly motivated and detail-oriented person seeking the position of Financial Analyst, Customer Service Representative, and Administrator, to leverage analytical skills, financial expertise, and strategic thinking in a dynamic corporate environment.

Accomplished banking and operations leader with 20+ years of experience in treasury services, payment operations, and customer experience across high-volume financial institutions. Recognized for building and mentoring high-performing teams, driving process improvements, and ensuring strict regulatory compliance. Adept at cultivating fintech and business partnerships, resolving escalations, and enhancing client satisfaction. Strong track record of streamlining workflows, reducing risk, and aligning operational strategies with organizational goals while upholding community banking values.

Passionate Design & Technology Teacher with experience delivering hands-on STEM education to secondary students. Skilled in product design, architecture basics, model making, and project-based learning. Strong communicator who encourages creativity, innovation, and practical skills development while supporting students in producing high-quality design projects.

Product Manager specializing in building revenue-critical systems and scalable SaaS platforms, with experience leading end-to-end development of billing, subscription, and pricing products. Proven track record of driving revenue growth, automation, and operational efficiency through strong system design and 0→1 execution.

Paulina Franco

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Bachelor of Science - Business Administration. Concentration: Finance

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Bachelor of Science - Business Administration. Concentration: Finance

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