Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Paulina Gallagher

Grosse Pointe,MI

Summary

Detail-oriented team player with strong organizational and interpersonal skills. Confident taking initiative and handling crisis efficiently and positively.

Overview

2
2
years of professional experience

Work History

Athletic Camp Councilor

NORTH AMERICAN SPIRIT
03.2023 - 08.2023
  • Organize and supervise dozens of classes and clinics for multiple middle and high school cheer teams at a time, responsible for individual teams of 20+ athletes for multiple day long camps
  • Demonstrate and instruct skills to numerous athletes while following safety precautions, and add valuable athletic lessons in perseverance to clinics and classes

Sales Associate

CORNER ACTIVE AND LEISURE
12.2022 - 08.2023
  • Welcomed customers, assessed and met retail needs based on knowledge of inventory, guaranteed customer satisfaction through maintained floor appearance and professionalism
  • Organized community events such as fashion shows and fundraisers, promoted through social media and customer interaction
  • Ensured store quality before opening and after closing, supervised cash register and computer systems during operating hours

Shift Supervisor Trainee

TCBY Frozen Yogurt
05.2022 - 10.2022
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Hostess

PEGASUS TAVERN
04.2021 - 12.2021
  • Coordinated party events up to 50, responsible for catering and event menus during Greek Easter, and party seating with management and a hostess team of 3
  • Ensured server sections and customer seating was organized throughout three dining rooms
  • Answered, bagged, and handled takeout orders and customers, dealt with customer dissatisfaction and takeout issues
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Education

Bachelor of Arts - Undeclared Major

Miami University
05.2027

Skills

  • Teamwork- Collaborated with other hostesses to ensure that events went smoothly, learned how to utilize multiple skill sets to create a better product/outcome
  • Problem Solving- Comfortable handling problems as they come due to experience with spontaneous issues in takeout as a hostess, and handling injuries and team issues calmly and efficiently as a counselor
  • Leadership - Confident taking initiative in collaborative work and directing a group, gained leadership experience in my time as a counselor through instructing classes and supervising full teams
  • Accountability - Confident in assuming large responsibilities- opened, worked, and closed retail job alone, and drove to high schools around Michigan to coach personalized cheer content with four coworkers on a regular basis

Extracurricular Activities

THE TOWER NEWSPAPER, Grosse Pointe, MI, Editor, 09/2020, 06/2023, Wrote regular op-ed stories to a bi-weekly nationally ranked junior news publication based in community involvement, Accepted 1st place in Michigan State University MIPA Journalism 2023 competition for "Detroit's Culinary Diversity" story WOMEN IN LAW, Oxford, OH, Member, 09/2023, Present, Learn communication and presentation skills through law from experienced lawyers and law students, gained experience formulating and presenting arguments and pitches in a professional climate

Timeline

Athletic Camp Councilor

NORTH AMERICAN SPIRIT
03.2023 - 08.2023

Sales Associate

CORNER ACTIVE AND LEISURE
12.2022 - 08.2023

Shift Supervisor Trainee

TCBY Frozen Yogurt
05.2022 - 10.2022

Hostess

PEGASUS TAVERN
04.2021 - 12.2021

Bachelor of Arts - Undeclared Major

Miami University

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Paulina Gallagher