Paulina Jalil
Miami
Summary
Dynamic and globally minded International Affairs graduate from Florida State University, recognized for thriving in fast-paced, multicultural environments and turning complexity into results. A strong foundation of analytical thinking, cross-cultural communication, and operational precision that allows me to adapt quickly and add value in any setting. I excel at building strong relationships, managing and completing priorities, and delivering high-impact outcomes with professionalism and confidence.
Overview
3
3
years of professional experience
Work History
Provider Relations Representative
Doctors Healthcare Plan
Coral Gables
07.2025 - Current
- Coordinated onboarding for new healthcare providers and facilities.
- Supported contract negotiations with healthcare entities to ensure compliance and strengthen partnerships.
- Facilitated communication between healthcare providers and the insurance to address concerns and streamline processes.
- Served as the primary liaison for providers in the case of any occurring issue and facilitated them in resolving concerns in a timely manner.
Project Coordinator
TransPerfect
Miami
12.2024 - 07.2025
- Coordinated and managed end-to-end translation projects, ensuring timely delivery and adherence to budget while achieving high-quality results.
- Served as the primary liaison between clients and internal team members to maintain strong client relationships.
- Communicated with editors, linguists, quality managers, and DTP specialists to facilitate project progress and resolve issues.
- Conducted post-project revisions and optimized workflows, enhancing accuracy and contributing to client retention.
Intern
Ecuadorian Consulate
Miami
05.2024 - 08.2024
- Assist consuls in obtaining application forms for visas, passports, powers of attorney, and civil registry.
- Provide accurate information on required documents and the cost of each procedure.
- Assist users of the third age in completing their required procedure without obtaining an appointment.
- Conducted research on immigration policies and procedures.
Server
Township
Tallahassee
10.2023 - 05.2024
- Successfully managed a high-volume restaurant during peak hours, efficiently serving an average of 500+ customers per shift.
- Maintained an average tip percentage of 20% by providing exceptional and consistent customer service and building a thriving relationship with patrons.
- Impeccable interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
Intern
Wingu Civic House
Remote
08.2023 - 05.2024
- Conduct primary research on different organizations to determine which aligns with Wingu's mission to create partnerships.
- Submit research on time through different platforms such as Notion, PowerPoint, and Google Slides to aid the mentor in meetings with other possible collaborators.
- Attend project meetings once a week.
- Assisted with event planning, support and execution of virtual and in-person engagements.
Education
Bachelor of Science Degree - International Affairs, Concentration: Sociology
Florida State University
Tallahassee, FLAssociate Degree - International Affairs
Miami-Dade College
Miami, FLSkills
- Relationship management
- Sales strategy
- Conflict resolution
- Telephone etiquette
- Microsoft Office proficiency
- Written communication
- Interpersonal skills
- Leadership skills
Leadership Experience
Schoenstatt, Homestead, FL, Volunteer
June 2015 - Present
- Family-friendly events and activities that are planned and led, such as cooking classes, craft projects, and leisure trips, to foster social interaction and mental health.
- Collect essential materials during the holiday seasons through donations and create baskets for families of a lower class. Maintaining good working relationships and efficient communication
- Coordinated with Ronald McDonald House employees to identify changing needs and volunteer possibilities.
Languages
- English
- Spanish
Timeline
Provider Relations Representative
Doctors Healthcare Plan
07.2025 - Current
Project Coordinator
TransPerfect
12.2024 - 07.2025
Intern
Ecuadorian Consulate
05.2024 - 08.2024
Server
Township
10.2023 - 05.2024
Intern
Wingu Civic House
08.2023 - 05.2024
Bachelor of Science Degree - International Affairs, Concentration: Sociology
Florida State University
Associate Degree - International Affairs
Miami-Dade College