PAULINA MICHALSKI
Summary
With a background in psychology, I have a deep understanding of human behavior, motivation, and communication. This foundation enables me to connect effectively with diverse individuals, anticipate needs, and respond with empathy and professionalism. I am eager to excel in customer service roles by actively listening, managing conflicts calmly, and providing tailored support to ensure positive outcomes. In a like manner, I am dedicated to fostering trusting relationships and delivering solutions that enhance customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Intern
Ola Wellness- Mental Health Counseling NY/NJ
04.2025 - 08.2025
- Assist with social media content creation to support mental health and wellness outreach
- Observe and learn the daily operations of a virtual mental health practice, including client communication and media content/ management
- Gain hands-on experience in digital wellness support aligned with psychology studies
Childcare
Private employer
01.2021 - 07.2025
- Provide attentive and nurturing care to children, ensuring their safety and well-being
- Help with various activities such as outside play, arts and crafts and more
- Assistance/organization around the house when needed
Hostess
Vidalia Restaurant
01.2020 - 11.2022
- Provided exceptional customer service by greeting guests, managing reservations, and ensuring smooth seating flow
- Communicated effectively with kitchen and waitstaff to optimize service efficiency
- Resolved customer inquiries and concerns professionally, enhancing overall guest satisfaction
Education
Bachelors Of Arts (B.A) - Psychology
Rider University
Skills
- Strong verbal and written communication
- Showing understanding and concern in any given situation
- Ability to manage multiple calls and tasks simultaneously while maintaining accuracy and professionalism
- Proficient in Microsoft (including excel), google workspace, zoom, and similar platforms
Additional Information
Camp Counselor at Rambling Pines day camp, Hopewell, NJ
- Collaborated with staff to help with engaging programs for diverse age groups
- Fostered a welcoming environment by effectively communicating with parents, staff, and campers
- Adapted to everyday conditions including but not limited to campers needs, change of activities and/ or weather
- Use of organizational skills during the days at the camp; which consisted of keeping track of schedules as well as other camper information
Languages
Polish
Native or Bilingual
Timeline
Intern
Ola Wellness- Mental Health Counseling NY/NJ
04.2025 - 08.2025
Childcare
Private employer
01.2021 - 07.2025
Hostess
Vidalia Restaurant
01.2020 - 11.2022
Bachelors Of Arts (B.A) - Psychology
Rider University
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