Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
PAULINA MORROW

PAULINA MORROW

GLENDALE,AZ

Summary

Dynamic professional with extensive experience at American National Insurance, excelling in client management and legal compliance. Proven track record in contract negotiation and employee training, enhancing operational efficiency. Adept at mediating disputes and conducting thorough research, driving successful outcomes in complex environments. Committed to fostering positive relationships and achieving organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner/Health and Property Adjuster

American National Insurance
Avondale, AZ
09.2023 - Current
  • Ensured compliance with local, state, and federal regulations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Managed daily operations of business, including hiring and training staff.

Realtor

Century 21 Arizona Foothills Realty
06.2021 - Current
  • Executed contract negotiations and collected data for residential and commercial real estate transactions.
  • Cultivated relationships with vendors to facilitate real estate purchase and sale services.
  • Maintained up-to-date knowledge of laws governing real estate transactions to ensure regulatory compliance.

Personal Property and Health Analyst

State Farm
Tempe, AZ
12.2016 - 09.2023
  • Implemented strategies for automating organizational processes.
  • Analyzed large datasets with statistical methods and software programs.
  • Maintained positive working relationship with fellow staff and management.

Medical Administrator

Private Medical Office
Scottsdale, AZ
01.2020 - 12.2022
  • Conducted data entry of patient demographics, insurance eligibility, and billing charges into practice management system.
  • Verified insurance coverage to ensure accuracy of reimbursement claims.
  • Developed policies and procedures related to office administration functions.

Mediator/Librarian

Arizona Summit Law School
Phoenix, AZ
06.2012 - 08.2015
  • Developed and implemented conflict resolution strategies to enhance collaborative outcomes.
  • Coordinated meetings with stakeholders to facilitate effective resolutions.
  • Maintained confidential records of proceedings, discussions, and decisions for future reference.

Medical Health Manager

Private Medical Office
Springfield, MO
11.2008 - 08.2012
  • Developed health policies and procedures to ensure compliance with applicable laws and regulations.
  • Conducted investigations into employee complaints related to health and safety matters.
  • Conducted training sessions for employees on health and safety topics.

Education

Advanced Cybersecurity Certificate -

University of Phoenix
01.2025

Juris Doctor -

Arizona Summit Law School
Phoenix, AZ
09.2014

Bachelor of Arts - Business Studies

Missouri State University
Springfield, MO
05.2012

Bachelor of Arts - Film Minor

Missouri State University
Springfield, MO
05.2012

Master of Business Administration/Master of Health Administration - Business and Health Administration

University of Phoenix
Phoenix, AZ

Skills

  • Client management
  • Legal research and compliance
  • Contract drafting and negotiation
  • Human resources management
  • Research and analysis
  • Customer communication
  • Mediation and arbitration
  • Data collection and reporting
  • Subject matter tutoring
  • Employee training
  • Healthcare management
  • Legal research
  • Small business operations
  • HIPAA compliance
  • Business administration

Certification

Licensed and active Insurance Producer/Agent, Life and Health & Property & Casualty (Arizona, New Mexico, Kansas, Missouri, California), Licensed Real Estate Agent, Licensed Claims Adjuster, Licensed Unarmed Security Guard, Mediator Certificate, IVP Fingerprint Clearance Card Holder - Level One, Purple Belt in Taekwondo

Timeline

Owner/Health and Property Adjuster

American National Insurance
09.2023 - Current

Realtor

Century 21 Arizona Foothills Realty
06.2021 - Current

Medical Administrator

Private Medical Office
01.2020 - 12.2022

Personal Property and Health Analyst

State Farm
12.2016 - 09.2023

Mediator/Librarian

Arizona Summit Law School
06.2012 - 08.2015

Medical Health Manager

Private Medical Office
11.2008 - 08.2012

Advanced Cybersecurity Certificate -

University of Phoenix

Juris Doctor -

Arizona Summit Law School

Bachelor of Arts - Business Studies

Missouri State University

Bachelor of Arts - Film Minor

Missouri State University

Master of Business Administration/Master of Health Administration - Business and Health Administration

University of Phoenix

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PAULINA MORROW