Paulina Stapor-Arend
Seminole,FL
Summary
Dynamic office manager focused on optimizing workflow and enhancing client satisfaction. Expertise in managing financial records through QuickBooks, cultivating relationships with clients and vendors, and coordinating projects to ensure timely completion and operational success.
Overview
5
5
years of professional experience
Work History
Office Manager
Pavimento Inc.
09.2023 - Current
- Delivered exceptional customer service as main point of contact for clients, enhancing client satisfaction.
- Coordinate installer and templator schedules to optimize workflow and project timelines.
- Utilize QuickBooks to manage accounts receivable/payable and process deposits.
- Follow up with customers regarding scheduling, balances, and installation satisfaction.
- Organized and maintained customer files and project documentation to ensure accuracy and accessibility.
- Assist customers with countertop material selections and project coordination.
- Cultivated relationships with builders and clients to foster collaboration and support company growth.
- Managed daily office operations and ensured smooth workflow across teams.
- Maintained office supplies inventory and ordered materials.
- Oversaw vendor relationships and negotiated service agreements for cost efficiency.
Bartender
Feather Sound Country Club
11.2022 - 09.2023
- Took customer orders, prepared and served beverages, and recommended menu items to enhance customer experience.
- Trained new bartenders on drink preparation and customer service standards to maintain high service quality.
- Maintained compliance with alcohol awareness and safety procedures.
- Restocked supplies and organized service areas to ensure efficient workflow.
- Handled cash registers, balanced drawers, and processed transactions accurately.
Maintenance Worker
Feather Sound Country Club
07.2022 - 11.2022
- Handled heavy equipment to optimize grounds maintenance operations.
- Operated hand tools and power equipment to enhance condition of grounds and facilities.
- Removed debris, trimmed landscaping, and maintained walkways and greens.
- Performed minor repairs and communicated larger maintenance concerns to management for timely resolution.
Office Manager
Advanced Medical Imaging
12.2020 - 08.2021
- Oversaw payments, billing, and financial records to ensure accuracy and compliance.
- Developed and implemented updated filing systems and office forms to enhance organization.
- Provided front-desk support and verified patient credentials.
- Scheduled and confirmed patient appointments using AdvancedMD software.
- Arranged medical records and legal documentation for efficient case preparation.
Education
Associate of Arts -
St. Petersburg College
05-2020
Phlebotomy License - Medical Technology
Southern Technical Institute
02-2020
High School Diploma -
Osceola Fundamental High School
05-2018
Skills
- Office Management
- Project Coordination
- Vendor Management
- Financial billing
- QuickBooks & Computer Proficiency
- Office scheduling
- Facility Management
- Health & Safety Compliance
- Time Management & Organization
- Conflict resolution
- Customer communication
Timeline
Office Manager
Pavimento Inc.
09.2023 - Current
Bartender
Feather Sound Country Club
11.2022 - 09.2023
Maintenance Worker
Feather Sound Country Club
07.2022 - 11.2022
Office Manager
Advanced Medical Imaging
12.2020 - 08.2021
Associate of Arts -
St. Petersburg College
Phlebotomy License - Medical Technology
Southern Technical Institute
High School Diploma -
Osceola Fundamental High School